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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Synchronising Microsoft Outlook with an Android phone

Mark Bridge writes:

I've previously talked about my Google Nexus S and the challenges of synchronising it with Microsoft Outlook. Well, more like the problem of finding anything that'll do the job.

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24 hours with the Google Nexus S: part two

Mark Bridge writes:

So there I was with my Nexus S, a cup of tea and the challenge of synchronising calendar, contacts, tasks and notes from Microsoft Outlook. I’d found Syncdroid.net and its list of suggestions… and then an email arrived on my phone from the ‘Android Team’

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24 hours with the Google Nexus S: part one

Mark Bridge writes:

So, I’ve just upgraded to the Google Nexus S. The Samsung i9020. That was pretty easy. The local branch of Carphone Warehouse had one in stock.

It’s my first Android phone. In fact, it’s my first upgrade for a few years.

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Sponsor The Fonecast at the GSMA Mobile World Congress

Mobile World Congress is the mobile industry event of the year. It takes place in Barcelona from 14th February this year – and The Fonecast will be heading there to listen to the keynote speeches, attend the briefings and interview many of the visitors.

 

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Podcast predictions for 2011

Mark Bridge writes:

Every year since we started podcasting in 2006, we've used our last regular show of the year to make some predictions for the following 12 months.

This year's podcast on 22nd December was no exception.

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Monday, November 29, 2010

Almost 1 in 5 of UK consumers will shop on their mobile phones this Christmas

Research from social and search agency Tamar suggests that 19% of UK consumers will use mobile devices to shop at Christmas this year.

Tamar's Christmas Online Retail 2010 study showed that 29% of adults aged 25 to 34 would buy via a mobile device over the Christmas period. The figure was lower for older and younger shoppers, with security and the complexity of payments being highlighted as obstacles.

Tamar has calculated that 56% of top online UK retailers are currently ‘mobile ready’ with either a mobile app or a mobile website. Amazon stood out by having both.

When it comes to online shopping generally, 45% of people polled said they intended to buy more Christmas goods online compared to last year.


Want to know more? We’ll be talking about this in Wednesday's podcast; download it free by subscribing to our RSS feed or finding us on iTunes.

 

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