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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

When it comes to mobile network coverage, the customer isn't always right

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

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Catherine Zeta-Jones and the security of touchscreen passwords

Mark Bridge writes:

I knew I’d seen it before. Towards the end of last week I read about a study from the Department of Computer and Information Science at the University of Pennsylvania that said it was pretty easy to identify passwords from smudges on touchscreen mobile phones.

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Unlimited Internet means just 1GB at O2

James Rosewell writes:

Yesterday I received the following text message from O2: “You’ve gone over your data allowance on your mobile. You need to cut down or get a bigger Bolt On to keep using the internet.” I thought this was strange as I’ve an unlimited data bolt on applied to my O2 UK contract so I decided to telephone O2 customer services to find out a little bit more. Here’s what happened.

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Carnival of the Mobilists #235

This week's Carnival of the Mobilists – the best mobile blogging (and podcasting!) of the last seven days – is online at Tam Hanna's new TamsBada site. As always, you'll find a wide variety of mobile-related subjects and discussions.

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I want to live in a world... where mobile tariffs are easy to compare

Mark Bridge writes:

Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.

But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.

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Tuesday, December 31, 2013

McAfee expects mobile devices to attract most 'threat innovation' in 2014

Intel-owned online security company McAfee Labs has published its Predictions Report for 2014, using trends from 2013 to forecast the type of online threats anticipated next year.

The company says it expects the mobile platform to “draw the lion’s share of threat innovation” in 2014. Ransomware - taking control of a user’s device and asking for payment - is expected to become an increasing threat to mobile users, as are sophisticated attacks that can bypass some security measures. We’re also expected to see social platforms being used more aggressively to target personal and corporate information.

In total, McAfee Labs is expecting seven major online security trends in 2014:

1. Mobile malware will drive growth in technical innovation and the volume of attacks in the overall malware ‘market’ in 2014. In particular, we’re expected to see ransomware aimed at mobile devices, attacks targeting near-field communications (NFC) vulnerabilities and attacks that steal data from legitimate apps.

2. Virtual currencies, such as Bitcoin, will inspire malicious ransomware attacks around the world as these currencies can be transferred anonymously.

3. Criminal gangs (and potentially government agencies) will deploy new ‘stealth’ attacks that are harder than ever to identify and stop. For example, ‘sandbox-aware’ attacks can avoid detection by not fully deploying unless they believe they are running on an unprotected device.

4. Social platforms and social networks will be attacked to capture passwords or other data. This information can then be used to target advertising or perpetrate virtual or real-world crimes.

5. New PC and server attacks will target vulnerabilities above and below the operating system, while mobile attacks are expected to give attackers direct access to the device and its services.

6. Security vendors will use ‘big data’ to add new threat-reputation services and analytics tools that will enable users to identify threats faster and more accurately than can be done today.

7. Cyber criminals will attack cloud-based corporate applications, which could be a particular threat to smaller businesses that lack sufficient leverage to demand adequate security measures from their service provider.

Vincent Weafer, senior vice president of McAfee Labs, said “With target audiences so large, financing mechanisms so convenient, and cyber-talent so accessible, robust innovation in criminal technology and tactics will continue its surge forward in 2014. The activity in mobile and social is representative of an increasing ‘black hat’ focus on the fastest growing and most digitally active consumer audiences, in which personal information is almost as attractive as banking passwords. The emergence and evolution of advanced evasion techniques represents a new enterprise security battlefront, where the hacker’s deep knowledge of architectures and common security tactics enable attacks that are very hard to uncover.”

[McAfee 2014 Predictions Report (pdf)]

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