News Articles

Vodafone launches new community-led mobile network coverage in the UK

Vodafone has announced that the Herefordshire village of Ewyas Harold is the latest area to benefit from its ‘community-led network’ programme to boost mobile coverage.

Ewyas Harold is one of twelve UK communities chosen by Vodafone following a pilot scheme in East Garston.

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Last week at The Fonecast: 13th January 2014

Arrivals, departures... and a little confusion

Mark Bridge writes:

Farewell for another year, dear old International CES. The Las Vegas-based consumer electronics show is but a fading memory as the mobile industry starts preparing for next month’s GSMA Mobile World Congress in Barcelona.

However, what happened in Vegas doesn’t stay in Vegas.

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EE and Vodafone sign Eurotunnel deal to provide mobile services in the Channel Tunnel

Eurotunnel has signed a 10-year agreement with EE and Vodafone that’ll make mobile phone services available to Eurostar and Le Shuttle passengers travelling from the UK to France.

A similar deal came into operation last year with French networks providing mobile coverage in the ‘South Tunnel’ that carries travellers from France to the UK.

Author: The Fonecast
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From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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Ofcom reports an improvement in customer service from mobile network operators

Ofcom has published the results of a survey that looked at satisfaction with the customer service provided by landline, broadband, mobile and pay TV providers.

The most notable year-on-year improvements were seen in the mobile and pay TV markets: customer satisfaction rose from 67% in 2012 to 75% in 2013 for mobile operators (mainly driven by higher satisfaction from Vodafone customers).

Author: The Fonecast
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