News Articles

Orange UK data network returns to normal after yesterday's problems

Orange UK says normal service has been fully restored following some data access problems on its network yesterday. The issues were apparently caused by a combination of software and hardware failure.

Author: The Fonecast
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Nine arrests as part of multi-million pound mobile phone investigation

Yesterday morning City of London Police arrested nine people as part of an investigation into a suspected fraud case that's believed to have involved premium-rate international phone numbers being called on mobile phones. Officers also seized up to £15,000 worth of mobile phones along with hundreds of SIM cards and fake documents. The raids took place after an investigation in partnership with O2.

Author: The Fonecast
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UK smartphone ownership has doubled in the past two years

This year's Communications Market Report from telecomms regulator Ofcom has revealed a surge in smartphone ownership. In June 2010, 26.5% of people in the UK said they had a smartphone, more than double the number two years previously. Growth in the last 12 months was particularly strong, up 81% from 7.2 million users in May 2009 to 12.8 million in May 2010.

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When it comes to mobile network coverage, the customer isn't always right

Mark Bridge writes:

The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.

Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.

Author: The Fonecast
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A-Z news in this week's mobile industry podcast: from Android legal action to Catherine Zeta-Jones's bottom

With smartphone security hitting the headlines this month, The Fonecast talks to mobile security expert Jack Wraith, who heads the Telecommunications UK Fraud Forum and the Mobile Industry Crime Action Forum. He explains what the problems are, how consumers can protect themselves… and what the industry can do to help.

Plus, as usual, there's a review of the week's other major mobile industry news. Oracle, Google, JAG, Yes Telecom, Vodafone, O2, Motorola, Qualcomm, Nokia, BlackBerry and – rather tenuously – Catherine Zeta-Jones's bottom are all discussed by Iain, James and Mark.

Author: The Fonecast
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