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Ofcom introduces improved 'text relay' phone service for people with hearing and speech impairments

Ofcom has announced that fixed-line and mobile network providers in the UK must offer a new ‘next generation’ text relay service to all customers who require it within the next 18 months.

The current text relay service service, which is available to people with hearing and speech impairments, involves an assistant who converts speech to text and vice versa for two people having a conversation. However, it can be slow and offers little opportunity for a genuine ‘real time’ conversation.

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UK pricing and availability for Microsoft Surface tablet now confirmed

UK pricing and availability for the forthcoming Microsoft-produced Surface tablet has now been confirmed.

Pricing in the USA was revealed yesterday.

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London Underground WiFi will remain free for the rest of the year

Virgin Media says its WiFi service on the London Underground is to remain free for the rest of this year. The service was originally expected to introduce ‘pay as you go’ charging after the 2012 Games ended.

It’s also announced that 27th September was the first day Virgin Media’s WiFi service delivered over one million individual online sessions on the Tube.

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O2 drops user database and commits to extra £10 million spend after UK network outage

O2 UK has revealed its plans for dealing with the aftermath of last week’s UK network outage that saw millions of customers without mobile service for several hours.

The problems came just three months after another period of widespread disruption.

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Problems for O2, ZTE and Huawei... but some good news, too

Podcast - 17th October 2012

Last week wasn't particularly good for O2 in the UK or for Huawei and ZTE in the United States. In today's podcast we explain why.

There's also a look at newly-independent Vertu, Microsoft's new music service, a mobile-friendly search engine and 5G research in the UK.

Author: The Fonecast
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