News Articles

Why all the fuss about cross-network roaming for UK mobile coverage?

Why all the fuss about cross-network roaming for UK mobile coverage?

Mark Bridge writes:

A suggestion that UK mobile phone networks might be forced to improve black-spot coverage by allowing interconnection with their rivals is back in the news. It made the headlines in June and has returned again this week, which is why I could be heard offering my opinion on BBC local radio yesterday morning.

Author: The Fonecast
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The new HTC camera, EE TV, an ethical smartphone, Ofcom complaints, mobile payments and M2M

Podcast - 15th October 2014

This week's podcast begins with news about the new 'quad play' television service offered in the UK by EE.

We also talk about HTC's new camera, an ethical smartphone, a complaint from Ofcom, mobile payments, machine-to-machine connections and yet another online security breach.

Author: The Fonecast
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Three UK is fined £250,000 by Ofcom for poor complaint handling

Three UK is fined £250,000 by Ofcom for poor complaint handling

Ofcom has fined Three UK £250,000 for failing to comply with its rules on handling customer complaints.

The communications regulator found Three had closed some complaints without ensuring they were fully resolved and had failed to log other customer calls as complaints. As a result, Three hadn’t made these customers aware of their right to independent dispute resolution.

Author: The Fonecast
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iPhone 6 journal

iPhone 6 journal

Spending a few days with the newest Apple handset

Mark Bridge writes:

I open the iPhone 6 box and discover a phone that feels substantial. Well engineered. Practical. Despite being just 6.9mm deep, it doesn't seem unreasonably delicate.

Author: The Fonecast
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Article rating: 2.0
UK mobile phone call quality research by Ofcom puts EE in first place

UK mobile phone call quality research by Ofcom puts EE in first place

Ofcom has published research on mobile phone call quality from the ‘big four’ UK network operators.

It’s used data from mobile analytics specialist RootMetrics to better understand consumers’ experience of making phone calls on the EE, O2, Three and Vodafone networks.

Author: The Fonecast
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