News Articles

Fixed-line telecoms providers have a lot to learn about customer service

Iain Graham writes:

Woe is me!  I recently did a foolish thing, I tried (and unfortunately succeeded in) changing my home broadband supplier!  Let me begin at the beginning...

Author: The Fonecast
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Worldwide femtocell market will be worth £786 million in just four years

Telecoms research company IDATE says the world market for femtocells is ready for take-off. The compound annual growth rate for femtocell sales between 2010 and 2014 is expected to be 159%. This means 23 million femtocells will be shipped worldwide in 2014, making the total market worth 931 million Euro (around £786 million).

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Amount of 'off network' mobile data will grow 100-fold by 2015, says report

A new study from ABI Research says about 16% of mobile data is diverted away from conventional mobile networks today – and that figure is expected to treble to 48% by 2015. However, the overall amount of data traffic will have grown by a factor of 30 by then, which means that 'offloaded' data will expand 100-fold.

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The millionth femtocell is expected this year

ABI Research has calculated that a million femtocells will have been shipped by the end of 2010 – and the forecast for 2015 is for more than 54 million femtocell shipments. Femtocells were initially seen as 'boosters' for mobile consumers with poor home coverage but are now being used in business situations and outdoors as well.

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Vodafone Sure Signal complaints upheld by ASA

Author: The Fonecast
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