Mark Bridge writes:
A suggestion that UK mobile phone networks might be forced to improve black-spot coverage by allowing interconnection with their rivals is back in the news. It made the headlines in June and has returned again this week, which is why I could be heard offering my opinion on BBC local radio yesterday morning.
The UK government has launched a three-week consultation on the options available to eliminate some areas of poor mobile coverage.
It’s focussed on areas of the country where some mobile networks offer coverage whilst others don’t.
Ofcom has fined Three UK £250,000 for failing to comply with its rules on handling customer complaints.
The communications regulator found Three had closed some complaints without ensuring they were fully resolved and had failed to log other customer calls as complaints. As a result, Three hadn’t made these customers aware of their right to independent dispute resolution.
Podcast - 8th October 2014
We begin this week's podcast with stories that go beyond the mobile industry, as HP plans to split into two companies and eBay prepares to separate itself from PayPal.
We're also talking about the Microsoft/Samsung legal case, a new Tesco tablet, BT's updated text relay service, a new way to avoid buying a stolen iPhone... and #Hairgate.
Figures from court documents show that Samsung paid Microsoft around $1 billion (£622 million) in a year to use the Android operating system.
The two companies signed a patent licensing agreement in 2011, with Samsung agreeing to pay Microsoft, although the amount was undisclosed at the time.