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European smartphone shipments fall to lowest Q1 total since 2013

A new report from Counterpoint Research's Market Monitor service shows European smartphone shipments dropping by 12% year-on-year in the first quarter of 2022. That's the lowest Q1 total since 2013.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Google announces new devices

Google announces new devices

Pixel Watch, smartphones, earbuds and more

Google's 2022 I/O conference for developers has seen the company previewing new products, including its Pixel 7 smartphone, a Pixel tablet and the first smartwatch entirely built by Google.
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UK advertising watchdog says Tesco Mobile ads were offensive

UK advertising watchdog says Tesco Mobile ads were offensive

The Advertising Standards Authority has ruled that a number of recent Tesco Mobile advertisements were likely to cause "serious and widespread offence".

Newspaper ads, digital outdoor posters and a Twitter post were investigated after 52 complaints.
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Apple launches self-service repairs in the USA

Apple launches self-service repairs in the USA

DIY iPhone repairers can now order official spares

Apple has launched 'Self Service Repair' in the USA, enabling consumers to obtain repair manuals, Apple parts and tools from an official Repair Store. The service will be expanded into additional countries later this year.
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Opinion Articles

Sunday, August 8, 2021

Nokia and Vodafone launch AI service to detect and fix network problems

Nokia and Vodafone have developed and launched a ‘machine learning’ product that can detect and resolve network anomalies before they affect Vodafone customers.

The Anomaly Detection Service is based on Nokia Bell Labs technology, runs on Google Cloud and is being rolled out across Vodafone’s pan-European network by early 2022. It was initially deployed in Italy to monitor more than 60,000 4G cells.

The product detects and troubleshoots irregularities, such as mobile site congestion, interference and unexpected latency. Network data is streamed via Google Cloud to Vodafone’s data analytics platform.

Vodafone expects around 80% of its anomalous mobile network issues and capacity demands to be detected and addressed automatically using the new Anomaly Detection Service.

Johan Wibergh, Vodafone’s Chief Technology Officer, said “We are building an automated and programmable network that can respond quickly to our customers’ needs. As we extend 5G across Europe, it is important to match the speed and responsiveness of this new technology with a great service. With machine learning, we can ensure a consistently high-quality performance that is as smart as the technology behind it.”

Raghav Sahgal, Nokia’s President of Cloud and Network Services, said “This first commercial deployment of Anomaly Detection Service with Vodafone on Google Cloud provides a great boost to customer service. It not only addresses the critical need to quickly detect and remedy anomalies impacting network performance using machine learning-based algorithms, but it also highlights Nokia’s technology leadership and the deep technical expertise of Nokia Bell Labs.”

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