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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, June 11, 2011

This week at The Fonecast: 11th June 2011

Mark Bridge writes:

On Monday there seemed to be a dearth of mobile news as the industry held its breath and waited for Steve Jobs to speak.

Why there was quite so much breath-holding beats me, because Apple had already told us what the announcement was going to cover. Anyway, we learned about iOS 5, which will arrive in the autumn, and its 200 new features – including a new messaging service called iMessage. Will it kill SMS?  I think not. And where on earth do they get the names from?

In other product news, HP announced its webOS tablet will arrive in July with a retail price of around £399. I’ll be honest, there doesn’t seem to be quite as much excitement here.

Now to legal issues – but for a change we’re not talking who’s suing who. Or whom. Two former employees of T-Mobile UK who stole customer information and sold it to other businesses have told to pay a total of £73,700 in fines and confiscation costs. They’ll only be jailed if they don’t pay up quickly, which may be a disappointment to the Information Commissioner who’d previously said a prison sentence was required as a deterrent.

Elsewhere, there are complaints that Ofcom’s planned 4G auction could be illegal – which could mean delays to the launch of LTE in the UK – and other complaints that the merging of Orange and T-Mobile’s UK networks breaches a contract with infrastructure firm Arqiva.

Talking of Everything Everywhere, it’s planning 30 new own-brand shops. Looks like the five store trial went well.

And finally to departures. Last week we heard that Three UK CEO Kevin Russell was heading back to Australia. Now Marc Allera, the company’s sales and marketing director, is off. Coincidence? I’ve got no idea. And leaving the GSMA after 12 years is Rob Conway. The organisation doesn’t have a successor confirmed at the moment.

Good luck, chaps. I’m sure this isn’t the last we’ve heard of you.


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