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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 4, 2013

Smartphones are about to get smarter - in many different ways

Mark Bridge writes:

At Mobile World Congress 2012 I spent quite a bit of time talking about quad-core smartphones. The year before had seen a fair amount of 3D screen technology. Back in 2010 it was the growth of apps. This year I wasn’t hearing so much about mobile device innovation.

Sure, there were new handsets, from the €15 feature phone to the HD phablet, but none of these really stood out as far as I was concerned.

It seems that manufacturers are being held back by a number of factors. Smartphone screens have reached the limits of the human eye - such as the ‘Retina Display’ trademarked by Apple - so there’s now less room for further innovation there. Smartphone cameras are more than good enough for print and online use, which means a few extra megapixels don’t make much difference. Smartphone design is heavily influenced by the distance from the human ear to the mouth - and by the physical characteristics of the materials being used for manufacturing. How much slimmer do phones really need to be?

This all suggests our industry is stuck with making smartphones that are slim rectangular boxes… and it’s going to keep making them until everyone in the world has one. Or two.

So if you can’t differentiate your device through its design, its camera, its display or its size, you’ll need to find another way. That’s why I’m expecting to see a lot more innovation around features and content this year.

MWC 2013 certainly provided plenty of hints that ‘other innovation’ was about to become a hot topic.

Enhanced audio quality and noise reduction were being demonstrated by NXP Software and Audience. Both companies can reduce background noise and improve voice clarity on a phone call, although you may not necessarily see their names promoted because manufacturers don’t always want to admit they’ve turned to an external specialist for support.

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Then there was Immersion, which showed me how haptics and screen-sharing could be used for social interaction between two people regardless of distance. One person’s on-screen touch could be mirrored on the other person’s device, complete with gentle vibration when the people ‘touched’ each other.

When every smartphone has a similar shape and a similar spec, any difference can become a reason to buy. That’s why, as I said in Friday’s podcast, I’m expecting to see much more of this peripheral innovation in the next few months.

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Recent Podcasts

Mobile phones, mobile patents, mobile payments, mobile software... and more

Podcast - 27th November 2013

This week we're talking about two big announcements from BlackBerry: a luxury smartphone and some major management changes.

We also discuss the latest Samsung/Apple patent ruling, Vodafone's new mobile wallet, Android licensing, Doro's anti-virus deal, BYOD and the rise of the 'selfie'.

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Protecting children from text message cyber-bullying

Podcast - 22nd November 2013

With more than half of all pre-teen children reported to be using text messaging as their main form of mobile communication, it's not surprising to hear that bullies are taking advantage of SMS to attack their victims.

But what can mobile networks do to help these victims of cyber-bullying?  Louise O'Sullivan of Anam Technologies explains why she thinks network operators are apparently reluctant to take action - and why other organisations need to get involved.

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High-flying phones, hands-free phones, cash-free wallets and messaging madness

Podcast - 20th November 2013

This week's headline-grabbing product launch is the Motorola Moto G, which promises a decent Android smartphone at a very attractive price.

We also discuss new rules about mobile phones on planes, a new campaign to ban hands-free calls in cars, falling SMS revenue, mobile wallets and BlackBerry's $1 million investment.

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From the UK's newest smartphone manufacturer to the world's largest 4G tariff... and much more

Podcast - 13th November 2013

The past few days have been a good time for launches. Twitter has floated on the stock exchange, Kazam has revealed its smartphone range and EE has created a tariff with a million gigabytes of mobile data.

On the other side of the coin, Acer's CEO is quitting, Vodafone UK has missed its 3G coverage target and hackers can take control of your handset's camera to ascertain PIN codes.

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A new hope for BlackBerry... and a new challenge for Android

Podcast - 6th November 2013

It looks like BlackBerry is safe for the moment... but not with the takeover many had expected.

Meanwhile Google launches the Nexus 5, Nortel's patents are sent into battle, EE promises ever-faster 4G, the FAA allows electronic devices to be used throughout flights and we celebrate a record quarter for smartphone shipments.

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