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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 4, 2013

Smartphones are about to get smarter - in many different ways

Mark Bridge writes:

At Mobile World Congress 2012 I spent quite a bit of time talking about quad-core smartphones. The year before had seen a fair amount of 3D screen technology. Back in 2010 it was the growth of apps. This year I wasn’t hearing so much about mobile device innovation.

Sure, there were new handsets, from the €15 feature phone to the HD phablet, but none of these really stood out as far as I was concerned.

It seems that manufacturers are being held back by a number of factors. Smartphone screens have reached the limits of the human eye - such as the ‘Retina Display’ trademarked by Apple - so there’s now less room for further innovation there. Smartphone cameras are more than good enough for print and online use, which means a few extra megapixels don’t make much difference. Smartphone design is heavily influenced by the distance from the human ear to the mouth - and by the physical characteristics of the materials being used for manufacturing. How much slimmer do phones really need to be?

This all suggests our industry is stuck with making smartphones that are slim rectangular boxes… and it’s going to keep making them until everyone in the world has one. Or two.

So if you can’t differentiate your device through its design, its camera, its display or its size, you’ll need to find another way. That’s why I’m expecting to see a lot more innovation around features and content this year.

MWC 2013 certainly provided plenty of hints that ‘other innovation’ was about to become a hot topic.

Enhanced audio quality and noise reduction were being demonstrated by NXP Software and Audience. Both companies can reduce background noise and improve voice clarity on a phone call, although you may not necessarily see their names promoted because manufacturers don’t always want to admit they’ve turned to an external specialist for support.

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Then there was Immersion, which showed me how haptics and screen-sharing could be used for social interaction between two people regardless of distance. One person’s on-screen touch could be mirrored on the other person’s device, complete with gentle vibration when the people ‘touched’ each other.

When every smartphone has a similar shape and a similar spec, any difference can become a reason to buy. That’s why, as I said in Friday’s podcast, I’m expecting to see much more of this peripheral innovation in the next few months.

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Recent Podcasts

From higher licence fees to lower roaming charges... and much more mobile industry news

Podcast - 16th October 2013

Product news in today's podcast includes Samsung's curved-screen smartphone, an HTC phablet and an update for Windows Phone 8.

We're also talking about malware, roaming charges, Ofcom's licence fees, a drop in mobile revenue, BT's MVNO and a project that sounds... well... silly.

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The ups and downs of the mobile telecoms industry

Podcast - 9th October 2013

In today's podcast: Samsung's profit, UK mobile ad spending and Vertu's smartphone range are all increasing.

Meanwhile HTC's profit and the proportion of children with mobile phones are both going down. Discover the background to these news stories - and plenty more - in our regular weekly broadcast.

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Accidental app purchases, increasing in-train coverage, Amazon announcements and much more

Podcast - 2nd October 2013

Today's podcast starts with a gentle warning to app developers from the Office of Fair Trading.

We then move on to Amazon's new tablets, HTC's sale of its Beats Electronics stake, Twitter's emergency alerts, UK government plans to improve mobile broadband on trains, customer complaints and the growth in adult content for mobile devices.

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The future of ring-back tones: we talk to Florent Stroppa of OnMobile

Podcast - 27th September 2013

Ring-back tones offers consumers yet another way to customise their mobile phone service. Yet despite this - and the revenue opportunities that can be generated - many network operators don't provide ring-back tones.

In today's special feature we talk to Florent Stroppa of OnMobile to discover why the UK doesn't really seem to be bothered about ring-back tones... and whether the next-generation of interactive ring-back services could change this.

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Two tablets for Microsoft, one tablet for Tesco... and a headache for BlackBerry

Podcast - 25th September 2013

There are big changes on the horizon at BlackBerry. We talk about the company's potential future and also look at the recent tablet announcements from Microsoft and Tesco... plus the rest of the week's mobile news.

There's also a special report from IAB2013 about the sometimes awkward relationship between mobile devices and the television industry.

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