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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, December 16, 2011

A horrible end to an annus horribilis for BlackBerry

Mark Bridge writes:

BlackBerryIt’s been an annus horribilis for Research In Motion. In fact, the BBC was already using that very phrase about the BlackBerry manufacturer two months ago.

The company’s BBM instant messenger service had been associated with UK rioters in August. Email and internet access had failed for many customers in October. Its BlackBerry PlayBook tablet hadn’t sold as well as expected.

Then there was its market share… its reorganisation and job cuts… the name of its new operating system… internal criticism… those security disagreements with foreign governments…

…and now a delay to its (renamed) OS until the tail end of 2012.

I started 2011 with optimism about the BlackBerry PlayBook - and noted that journalist Steve Litchfield had disagreed with me. I’m ending the year with Steve Litchfield’s predictions for 2012 ringing in my ears: “BlackBerry and Symbian; both in gradual decline, in their latter years… both platforms winding down in a sense…”

When I first heard Steve say this, I thought he was being a little harsh. Having also heard what RIM’s been saying about the last few months, I’m now not so sure.

For the sake of RIM, I hope we’re both wrong this time.

You can listen to the full predictions podcast featuring Steve Litchfield, Hans Eriksson of Bambuser, Windsor Holden from Juniper Research, ipadio’s Mark Smith and Jack Wraith of TUFF on our website, via iTunes or by downloading the MP3 file.
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Recent Podcasts

Ofcom straightens out contracts, LG makes a curved phone and a mobile security company is accused of crooked dealings

Podcast - 30th October 2013

We start this week's podcast with Ofcom's announcement that it's clarifying the rules for fixed-term mobile phone contracts.

There's also a new curved smartphone from LG, accusations about a mobile security company, information about mobile phone thefts, a report into the UK's communications infrastructure and some quarterly results figures.

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The world of mobile payments

Podcast - 28th October 2013

M-commerce and mobile payments are terms that can mean several different things.

In this special podcast we learn more about the subject by talking to Tim Green, editor-in-chief of Mobile Money Revolution.

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What is HTML5 and what does it mean for mobile?

Podcast - 25th October 2013

HTML5 is often described as the shape of things to come; sometimes as the future of the web and sometimes as the nemesis of native mobile applications.

But exactly what is 'HTML 5' - and what does it mean to the mobile industry?

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New tablets coming to the UK from Nokia, Apple, Amazon and Argos

Podcast - 23rd October 2013

There's plenty of product news in this week's podcast, with a new Apple iPad and new tablets from Nokia and Argos as well.

We also talk about HMV's battle with the Apple App Store, new 4G tariffs from Tesco Mobile, Samsung's patent proposals and a complaint about coverage maps.

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Mobile app promotion - top tips and salient stats

Podcast - 18th October 2013

If you've created a mobile application, you'll want people to download it, use it and tell their friends. But how can you ensure that as many people as possible know about your app?

Today's podcast is designed to help with some of the answers. It was recorded in London at the very first App Promotion Summit earlier this year.

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