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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, January 8, 2012

Last week at The Fonecast: 9th January 2012

Mark Bridge writes:

Happy New Year and welcome back to our weekly news summary (which is also available by email if you register online). Thanks to the Bank Holiday last Monday we’ve had a relatively gentle start to the year, although I’m sure this week’s CES show in Las Vegas will generate plenty of product news.

One person who’s had a dramatic start to 2012 is Scott Thompson, who is leaving PayPal to join Yahoo! as its new CEO. He’s taking over from interim CEO Tim Morse, who returns to his role as Chief Financial Officer. Mr Morse, as I’m sure you’ll remember, replaced Carol Bartz in October 2011.

There’s also big (or biggish) news from Nokia. It’s acquired Norwegian mobile software company Smarterphone, which gives it control of yet another mobile operating system. The deal actually took place in November but has only just been announced.

Here in the UK, Everything Everywhere has said it’ll be hosting China Telecom’s new virtual network. This is something of a milestone, as it’s believed to be the first time a Chinese telecom operator has launched its own virtual network outside China.

Meanwhile, O2 is busy creating Europe’s biggest free WiFi zone. When completed, it’ll cover the Westminster, Kensington and Chelsea areas of London - and should at least partially be in place for the Olympics.

And there was a rap on the knuckles for the EM Radiation Research Trust, who’d warned men not to keep their mobile phones in their trouser pockets. The ASA said these ads were likely to cause unjustifiable distress... particularly given their placement in gents’ toilets.

In addition to all this, we’ve started the year with a fair few research reports. Mobile video usage is expected to increase eight-fold during the next five years, we’ve learned that 1% of mobile users consume 50% of all mobile data, mobile coupon redemption rates are expected to be 8 times better than paper coupons, iPad users are believed to have downloaded three billion applications since the tablet was launched - and more than half of all handsets shipped worldwide in the next 12 months are expected to be 3G or 4G mobile phones.

All pretty upbeat, I’d say. Looks like 2012 is going to be fun!

This week we’re hosting the Carnival of the Mobilists, which collects and summarises the best mobile blogging from around the web. Head straight for our Opinion section to find the ‘Carnival’, or visit mobili.st to learn more about the mobile blogging community.

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.
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Recent Podcasts

From higher licence fees to lower roaming charges... and much more mobile industry news

Podcast - 16th October 2013

Product news in today's podcast includes Samsung's curved-screen smartphone, an HTC phablet and an update for Windows Phone 8.

We're also talking about malware, roaming charges, Ofcom's licence fees, a drop in mobile revenue, BT's MVNO and a project that sounds... well... silly.

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The ups and downs of the mobile telecoms industry

Podcast - 9th October 2013

In today's podcast: Samsung's profit, UK mobile ad spending and Vertu's smartphone range are all increasing.

Meanwhile HTC's profit and the proportion of children with mobile phones are both going down. Discover the background to these news stories - and plenty more - in our regular weekly broadcast.

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Accidental app purchases, increasing in-train coverage, Amazon announcements and much more

Podcast - 2nd October 2013

Today's podcast starts with a gentle warning to app developers from the Office of Fair Trading.

We then move on to Amazon's new tablets, HTC's sale of its Beats Electronics stake, Twitter's emergency alerts, UK government plans to improve mobile broadband on trains, customer complaints and the growth in adult content for mobile devices.

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The future of ring-back tones: we talk to Florent Stroppa of OnMobile

Podcast - 27th September 2013

Ring-back tones offers consumers yet another way to customise their mobile phone service. Yet despite this - and the revenue opportunities that can be generated - many network operators don't provide ring-back tones.

In today's special feature we talk to Florent Stroppa of OnMobile to discover why the UK doesn't really seem to be bothered about ring-back tones... and whether the next-generation of interactive ring-back services could change this.

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Two tablets for Microsoft, one tablet for Tesco... and a headache for BlackBerry

Podcast - 25th September 2013

There are big changes on the horizon at BlackBerry. We talk about the company's potential future and also look at the recent tablet announcements from Microsoft and Tesco... plus the rest of the week's mobile news.

There's also a special report from IAB2013 about the sometimes awkward relationship between mobile devices and the television industry.

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