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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, January 8, 2012

Last week at The Fonecast: 9th January 2012

Mark Bridge writes:

Happy New Year and welcome back to our weekly news summary (which is also available by email if you register online). Thanks to the Bank Holiday last Monday we’ve had a relatively gentle start to the year, although I’m sure this week’s CES show in Las Vegas will generate plenty of product news.

One person who’s had a dramatic start to 2012 is Scott Thompson, who is leaving PayPal to join Yahoo! as its new CEO. He’s taking over from interim CEO Tim Morse, who returns to his role as Chief Financial Officer. Mr Morse, as I’m sure you’ll remember, replaced Carol Bartz in October 2011.

There’s also big (or biggish) news from Nokia. It’s acquired Norwegian mobile software company Smarterphone, which gives it control of yet another mobile operating system. The deal actually took place in November but has only just been announced.

Here in the UK, Everything Everywhere has said it’ll be hosting China Telecom’s new virtual network. This is something of a milestone, as it’s believed to be the first time a Chinese telecom operator has launched its own virtual network outside China.

Meanwhile, O2 is busy creating Europe’s biggest free WiFi zone. When completed, it’ll cover the Westminster, Kensington and Chelsea areas of London - and should at least partially be in place for the Olympics.

And there was a rap on the knuckles for the EM Radiation Research Trust, who’d warned men not to keep their mobile phones in their trouser pockets. The ASA said these ads were likely to cause unjustifiable distress... particularly given their placement in gents’ toilets.

In addition to all this, we’ve started the year with a fair few research reports. Mobile video usage is expected to increase eight-fold during the next five years, we’ve learned that 1% of mobile users consume 50% of all mobile data, mobile coupon redemption rates are expected to be 8 times better than paper coupons, iPad users are believed to have downloaded three billion applications since the tablet was launched - and more than half of all handsets shipped worldwide in the next 12 months are expected to be 3G or 4G mobile phones.

All pretty upbeat, I’d say. Looks like 2012 is going to be fun!

This week we’re hosting the Carnival of the Mobilists, which collects and summarises the best mobile blogging from around the web. Head straight for our Opinion section to find the ‘Carnival’, or visit mobili.st to learn more about the mobile blogging community.

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.
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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

Podcast - 18th December 2013

It's our last podcast of the year, which is the traditional time for us to predict what'll be happening in the mobile phone industry during the next 12 months... from forthcoming consumer technology to deals between network operators.

As well as making our 2014 predictions, we'll also be reviewing those we made last year and discovering how accurate our forecasts for 2013 really were.

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

Podcast - 11th December 2013

This week we're talking about a UK government deal to prevent bill shock, good news for some UK consumers visiting the USA, a court threat to HTC sales, new high-speed satellite broadband, mobile search, mobile shopping and much more.

Join Iain Graham, James Rosewell and Mark Bridge for an informed and entertaining look at all the major mobile industry news stories from the past seven days.

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

Podcast - 4th December 2013

It's been a week of diverse mobile headlines in which Jolla started selling its Sailfish smartphone, mobile shopping broke records and BlackBerry's CEO looked to the future.

We're also talking about smartphones for seniors, battery life, a looming spectrum shortage, phone theft and Sony's Smart Wig. Something for everyone, surely!

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We interview James Atkins of UK-based smartphone manufacturer Kazam

Podcast - 29th November 2013

In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

The company launched earlier this year and has just announced its first seven Android-based handsets. James explains the story behind Kazam's creation, the company ethos, its product range and its plans for the future.

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