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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, September 24, 2012

Last week at The Fonecast: 24th September 2012

Apple loses Google Maps… and quite a few major landmarks

Mark Bridge writes:

Oooh, a new phone. It’s running a powerful new processor, it has a large edge-to-edge toughened glass display and its model name bears the familiar ‘i’ suffix. Hang on a moment. Suffix?  Yes, suffix. This isn’t a new Apple device but Motorola Mobility’s first Intel-powered Android smartphone, the RAZR i.

Arguably it wasn’t a great week for Motorola’s launch, what with HTC’s new flagship handsets and the iPhone 5 going on sale.

HTC presented us with the Windows Phone 8X and the Windows Phone 8S, both of which are expected to hit the shops from November. An exceptionally close relationship with Microsoft is hinted at by the appearance of ‘Windows Phone 8’ in their names. Wonder if Nokia is jealous?

It’s certainly not unhappy with some of the fuss surrounding Apple’s iPhone 5, which went on sale last Friday. A couple of days earlier the iOS 6 operating system saw an official release – and the replacement of Google Maps with Apple’s own mapping service has drawn many an unfavourable comparison. Apple’s data seems significantly less detailed to the offerings from Google and Nokia, causing much amusement amongst naysayers.

There was also slightly worrying news for fans of machine-to-machine communications – M2M isn’t being implemented as quickly as some had forecast, according to new research – and for lovers of QR codes, who found the UK was lagging behind the rest of Europe when it came to adoption and usage. Conversely, tablet sales were doing much better than expected.

Sticking with good news, we learned that a Norwegian study had found no scientific evidence that radiation from mobile phones causes adverse health effects and we heard that high-speed broadband services could be available in aircraft fairly soon.

Discount service Groupon moved into the mobile payment arena, Google acquired another photo software company, Good Technology introduced professional services to help businesses move to a ‘Bring Your Own Device’ scheme and O2 snuggled up with augmented reality platform Aurasma.

However, if you really want an unexpected tech partnership, you need UK artist Dominic Wilcox, technologist Becky Stewart and shoe maker Stamp Shoes. Together they’ve created ‘No Place Like Home’, a pair of leather shoes that’ll guide you home via built-in GPS and LED indicators. You activate them – much like Dorothy in The Wizard of Oz – by clicking the heels together.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.
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Recent Podcasts

From higher licence fees to lower roaming charges... and much more mobile industry news

Podcast - 16th October 2013

Product news in today's podcast includes Samsung's curved-screen smartphone, an HTC phablet and an update for Windows Phone 8.

We're also talking about malware, roaming charges, Ofcom's licence fees, a drop in mobile revenue, BT's MVNO and a project that sounds... well... silly.

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The ups and downs of the mobile telecoms industry

Podcast - 9th October 2013

In today's podcast: Samsung's profit, UK mobile ad spending and Vertu's smartphone range are all increasing.

Meanwhile HTC's profit and the proportion of children with mobile phones are both going down. Discover the background to these news stories - and plenty more - in our regular weekly broadcast.

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Accidental app purchases, increasing in-train coverage, Amazon announcements and much more

Podcast - 2nd October 2013

Today's podcast starts with a gentle warning to app developers from the Office of Fair Trading.

We then move on to Amazon's new tablets, HTC's sale of its Beats Electronics stake, Twitter's emergency alerts, UK government plans to improve mobile broadband on trains, customer complaints and the growth in adult content for mobile devices.

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The future of ring-back tones: we talk to Florent Stroppa of OnMobile

Podcast - 27th September 2013

Ring-back tones offers consumers yet another way to customise their mobile phone service. Yet despite this - and the revenue opportunities that can be generated - many network operators don't provide ring-back tones.

In today's special feature we talk to Florent Stroppa of OnMobile to discover why the UK doesn't really seem to be bothered about ring-back tones... and whether the next-generation of interactive ring-back services could change this.

Author: The Fonecast
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Two tablets for Microsoft, one tablet for Tesco... and a headache for BlackBerry

Podcast - 25th September 2013

There are big changes on the horizon at BlackBerry. We talk about the company's potential future and also look at the recent tablet announcements from Microsoft and Tesco... plus the rest of the week's mobile news.

There's also a special report from IAB2013 about the sometimes awkward relationship between mobile devices and the television industry.

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