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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, September 25, 2009

And our survey said...

Mark Bridge writes:

The coolest person in the country admires the French president's wife and lives in East London. Oh, and they use a BlackBerry by day but an iPhone by night.

That's what recent surveys say. Nonsense, isn’t it?

I couldn’t resist writing a follow-up to yesterday’s complaint about our obsession with the minutiae of mobile phones. I know it’s a bit rich coming from someone in the marketing business on a website that’s dedicated to mobile industry news, but bear with me for a moment.

Last week, mobile phone comparison website rightmobilephone.co.uk published the results of a survey.

76% of people said the Apple iPhone was the coolest looking phone... and 57% of people said the BlackBerry was the most professional looking phone, although they didn't seem to mention a specific model. LG phones are 'girly', the Apple iPhone is 'manly' and the Nokia 3210 (a specific model at last – hurrah!) is retro.

Words fail me. Well, no, they don’t. Polite words fail me.

It’s just a bit of self-promoting fun for rightmobilephone.co.uk – and perhaps I should sit down with a cup of tea and relax a bit – but I don’t see many other industry segments doing this as regularly as the mobile business. Does Komatsu make the coolest bulldozer? Can we find a thousand people to tell us who makes the most professional-looking office chair?

Yes, I know that press releases are all about publicity. Online security companies release the results of surveys that tell us people want more online security. The makers of backup solutions reveal that most consumers don’t have an adequate backup solution. It’s just… oh, I dunno… could some of you try a bit harder, please?

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Recent Podcasts

Twitter is going public, Dell is going private... and roaming charges may be going forever

Podcast - 18th September 2013

We start this week's show with news about the European Commission's plans to end mobile roaming charges completely from next year.

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Apple iPhone 5s, Samsung Galaxy smartwatch, Sony Xperia Z1 and much more

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We also find time to talk about mobile security, virtual networks and being dishonest via text message.

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Microsoft, Nokia, Verizon and Vodafone: the latest mobile industry news

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We're back after a short break last week - and just in time for three of the biggest industry news stories of the year.

Microsoft's CEO announces his retirement, then Vodafone sells its US operation for $130 billion... and now Nokia's mobile phone business is being bought. Alongside these reports there's also time to talk about 4G in the UK, children with mobiles, roaming charges and the future of smartphones.

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David Akka talks about Google's future and declares that Android is dead

Podcast - 26th August 2013

In this special feature we're talking to David Akka, who tells us why he says Android is dead, why Chromecast is an omen for the mobile industry, why OS companies are getting into hardware and what the future holds for the mobile industry.

David is UK managing director of Magic Software and describes himself as a 'recovering techie'. His personal blog is at davidakka.com.

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A week of mobile industry news, from smart meters to stupid drivers

Podcast - 21st August 2013

There's good news for Telefonica as it's chosen to support the UK's smart meter rollout - but bad news for fans of the Microsoft Tag barcode, which is being discontinued in a couple of years' time.

We're also talking about drivers who use mobile phones illegally, Amazon's new service for mobile developers, the forthcoming Kazam smartphone, mobile advertising, satellite broadband, wearable security accessories and a word that's completely unacceptable to Motorola.

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