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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 4, 2013

Last week at The Fonecast: 4th March 2013

What happened at Mobile World Congress?

Mark Bridge writes:

We’re back from Mobile World Congress – and what a show it was. Located at a new site that saw more visitors than ever before, the show had everything… except any particularly obvious theme from hardware manufacturers. Last year was the year of the quad-core smartphone, this year there was plenty of incremental innovation but nothing truly startling.

Probably the biggest shock was the lack of a flagship handset announcement from Samsung, which released an 8-inch tablet and told us the Galaxy S4 (probably not the Galaxy SIV, given the opportunity for sieve-related humour) would be launched on 14th March.

Meanwhile, there was plenty of interest in Mozilla’s Firefox operating system, which was being shown off on smartphones from Alcatel, LG and ZTE. LG also surprised quite a few people by picking up what’s left of the webOS platform from HP. It says it’ll be putting it inside televisions – although that doesn’t necessarily mean we won’t ever see an LG webOS smartphone.

Mobile payments were (still) on the agenda in Barcelona; Visa, Samsung, MasterCard and BlackBerry all had announcements about their plans. There was plenty of research as well, covering everything from mobile advertising to mobile security and SMS spam.

And there were prizes from the GSMA for Samsung and Nokia, plus an award for crowd-sourced coverage map app OpenSignal (UK’s Most Innovative Mobile Company 2013) and the Tethercell battery adaptor (Bluetooth Breakthrough Award).

But not all the week’s big news came from MWC13. Telefonica saved the introduction of its TU Go VoIP app until after the show. It’ll let O2 UK customers make and receive ‘mobile’ calls on any compatible internet-connected device. In addition, it decided to sell its O2 and BE fixed-line broadband businesses to Sky.

Finally, the UK’s 4G auction also came to its official end with Ofcom allocating specific spectrum bands for each winning bidder. BT and Vodafone paid an extra £27 million to choose exactly where in the 800MHz and 2.6GHz bands they’d be operating, increasing the total raised by the auction from £2.341 billion to £2.368 billion. No, those figures aren’t the week’s most exciting news but at least it means the winners can all start rolling out 4G coverage across the UK!

Every Monday morning we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.

Missed our podcast report from Barcelona?  Listen on our website audio player, download the mp3 file or find us on iTunes.
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Recent Podcasts

Operating Systems: a new set of Davids emerge to challenge the incumbent Goliaths

Podcast - 22nd July 2013

This panel discussion about new mobile operating systems was recorded at Mobile Monday London on 15th July 2013.

It's chaired by Geoff Blaber of CCS Insight with contributions from the GSMA's Alex Sinclair, David Wood of Delta Wisdom (and formerly of Symbian), Andreas Constantinou from Vision Mobile, Victor Palau of Canonical and Christian Heilmann from Mozilla Corporation.

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Nokia, Microsoft, BlackBerry, Telefonica and much more... all in this week's podcast

Podcast - 17th July 2013

There's big news from big names this week as Nokia announces a new smartphone, Microsoft announces a new structure and Research In Motion announces a new name.

We also talk about O2 UK's backhaul deal, Apple's eBook court case, a complaint about advertising and plenty more as well.

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A security scare, a new mobile payment service, some quarterly results and loads of money

Podcast - 10th July 2013

We start this week's podcast by talking about an Android security risk - before moving on to new 4G services from EE, a drop in Nook tablet prices and a couple of quarterly results that disappointed the stock market.

In addition we discuss insurance complaints, Bluetooth Smart technology, a new multi-million investment in Shazam and some research about the future of apps.

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Will mobile data kill SMS, does all-IP mean less security - and what's the future for mobile networks?

Podcast - 5th July 2013

Robin Kent, operations director at Adax Europe, talks to Mark Bridge about some of the challenges facing mobile network operators as data usage increases.

They discuss how networks can differentiate their services, how can they monetise the app phenomenon, whether mobile data will kill voice and SMS... and the privacy concerns that arise around all-IP communication.

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New mobile products from Sony, Firefox and Sainsbury's

Podcast - 3rd July 2013

In our podcast this week we're discussing the new SmartWatch from Sony, talking about Firefox OS smartphones and contemplating Vodafone's partnership with Sainsbury's.

We're also looking at complaint figures, roaming charges, pay as you go pricing, joint ventures, BlackBerry's recent results and the future of Windows Phone.

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