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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, January 7, 2013

TheFonecast.com newsletter: 7th January 2013

Time to catch up with everything mobile

Mark Bridge writes:

Happy New Year!  It’s been three weeks since our last newsletter and a fortnight since our podcast of mobile predictions for 2013, so there’s plenty to catch up with.

Although we took a bit of a break for Christmas, telecoms regulator Ofcom was especially busy. Not only did it reveal the bidders in the UK’s 4G spectrum auction, it also published its latest mobile phone complaints research – once again, O2 is causing the least trouble – and launched a consultation about protecting consumers from price rises during fixed-term contracts. That’s a particularly touchy subject for Three UK following a recent ASA adjudication.

When it comes to innovation, we heard that the Linux-based Ubuntu operating system was heading to smartphones, Toyota was planning built-in Qi wireless charging for one of its cars and free WiFi was coming to Scottish train journeys.

RIM settled its patent disagreement with Nokia but revealed a drop in quarterly revenue and profit, Google arranged to sell the non-mobile Motorola Home business, Telefónica said it had chosen Nokia Siemens Networks for O2’s 4G rollout in the UK, Kodak sold its digital imaging patent portfolio to a collection of tech giants, US mobile operator Sprint agreed to acquire broadband provider Clearwire and René Obermann, CEO of Deutsche Telekom, announced his retirement plans.

We learned that SMS and WiFi had both been in demand over the festive period, that over 100 million 4G LTE mobile devices were shipped worldwide last year and that more than a billion new smartphones and tablets had cameras in 2012.

Phew. For a holiday period, things have been pretty busy in the mobile industry. And there’s more to come. The consumer electronics CES show opens in Las Vegas tomorrow… and we’re already preparing for Mobile World Congress in February. The next few weeks will be very busy indeed – but stay tuned to our free podcasts every week and you’ll always keep up-to-date!

Every Monday morning we summarise the past week’s mobile industry headlines in our newsletter. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Results from EE, new phones from LG and HTC... and free WiFi from Barclays

Podcast - 20th February 2013

We start this week's podcast with financial results from EE - along with new phones from LG and HTC.

There's also a merger between mobile browser companies, mobile security from Vodafone, free WiFi from Barclays bank, a preview of Ubuntu for smartphones... and much more.

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James Tagg explains Truphone+, the mobile service where GSM meets VoIP via WiFi

Podcast - 15th February 2013

Truphone is a pioneer of internet calling via WiFi - and it's recently announced a new service that aims to integrate GSM calls with its VoIP app.

In this special programme we interview Truphone co-founder and CTO James Tagg about the company's plans.

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Mobile calls go over WiFi, Skype credit is bought via mobile and an Android phone goes into space

Podcast - 13th February 2013

There are many mobile boundaries being blurred in this week's podcast.

Topics include Truphone's combined WiFi and mobile service, Skype's move to direct mobile billing, the rise of 4G and an Android-controlled satellite.

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We talk to Vince Russell of The Cloud about public WiFi hotspots

Podcast - 8th February 2013

One of the biggest companies meeting the UK's demand for public WiFi is The Cloud, which has spent the last few years putting its network into thousands of venues.

In this programme we interview Vince Russell, managing director of The Cloud, to discover what the company's doing... and to see whether mobile operators should be worried.

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Mobile by numbers: BlackBerry 10, 4G, Three UK and Microsoft 4Afrika

Podcast - 6th February 2013

We start this week's podcast by talking about the launch of BlackBerry 10 before moving on to discuss a 4G promise from Three UK.

The numerical theme continues with the Microsoft 4Afrika project, a handful of quarterly results and some investment news. Plus there’s worrying new malware and a curious Apple trademark application.

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