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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, December 16, 2011

A horrible end to an annus horribilis for BlackBerry

Mark Bridge writes:

BlackBerryIt’s been an annus horribilis for Research In Motion. In fact, the BBC was already using that very phrase about the BlackBerry manufacturer two months ago.

The company’s BBM instant messenger service had been associated with UK rioters in August. Email and internet access had failed for many customers in October. Its BlackBerry PlayBook tablet hadn’t sold as well as expected.

Then there was its market share… its reorganisation and job cuts… the name of its new operating system… internal criticism… those security disagreements with foreign governments…

…and now a delay to its (renamed) OS until the tail end of 2012.

I started 2011 with optimism about the BlackBerry PlayBook - and noted that journalist Steve Litchfield had disagreed with me. I’m ending the year with Steve Litchfield’s predictions for 2012 ringing in my ears: “BlackBerry and Symbian; both in gradual decline, in their latter years… both platforms winding down in a sense…”

When I first heard Steve say this, I thought he was being a little harsh. Having also heard what RIM’s been saying about the last few months, I’m now not so sure.

For the sake of RIM, I hope we’re both wrong this time.

You can listen to the full predictions podcast featuring Steve Litchfield, Hans Eriksson of Bambuser, Windsor Holden from Juniper Research, ipadio’s Mark Smith and Jack Wraith of TUFF on our website, via iTunes or by downloading the MP3 file.
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Recent Podcasts

A BlackBerry battle, SMS spam, iPhone innovation and wireless Leeds

Podcast - 5th December 2012

In this week's podcast we find BlackBerry facing a legal battle, SMS spammers suffering a big fine and EE boosting its 4G data tariffs.

We're also talking about a new iPhone camera accessory from musician will.i.am, rich cross-network communications in Spain, free WiFi in Yorkshire and the year's most-popular mobile search terms.

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HP makes a complaint, Nokia makes a Facebook phone... and much more

Podcast - 28th November 2012

This week's podcast starts with news that HP is unhappy - but we resist the temptation to include any saucy puns that might spice up the story.

The programme also covers Nokia's new Facebook-friendly phone, plans for white space technology in the UK, shopping on smartphones, Samsung's Chinese suppliers, the demand for mobile data and a new app from Orange that seems to threaten its mobile business.

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Plenty of questions about 3G, 4G and 5G mobile network capacity

Podcast - 21st November 2012

There's plenty of talk about mobile networks in this week's podcast. We start with a new charity-focussed MVNO before moving on to Ofcom's plans for avoiding a mobile capacity crunch.

There's also talk about WiFi offloading, BlackBerry's free voice calling service, Nokia's map business and much more as well.

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We talk consumer privacy and opt-in mobile marketing with Henry Lawson of nFluence

Podcast - 17th November 2012

In this special feature we're talking about mobile marketing and consumer privacy with Henry Lawson, CEO and co-founder of nFluence.

nFluence offers a technology solution that lets customers use their smartphone to personalise their marketing preferences in less than 30 seconds.

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Diary dates for UK 4G and BlackBerry 10... and much more

Podcast - 14th November 2012

The UK's 4G spectrum auctions are given a start date, while RIM reveals the launch day for its BlackBerry 10 platform.

This week's podcast also covers the patent deal between Apple and HTC, the departure of Windows Live Messenger, the success of the Samsung Galaxy SIII and some mobile payment innovation.

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