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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, May 10, 2012

Nokia can't stop talking - even when there’s nothing to say

Mark Bridge writes:

I still have my Nokia 2110. When the world is taken over by cockroaches and the MRSA bug, my Nokia 2110 will still be in working order. The MRSA-infected cockroaches will probably use it to build their own cellular network.

I loved the Nokia Communicator. It was a real game-changer, a device that paved the way for today’s smartphones.

I went to the press conference at Mobile World Congress where I was wowed by the Nokia 808 PureView, a phone that’ll take 38-megapixel photos. Never mind clever lenses, this baby can almost zoom in to an atomic level.

I enjoy hearing from that Nokia. The Nokia of innovation.

But there’s another Nokia. Dull Nokia. Corporate Nokia. Gauche Nokia. The Nokia that sent me this week’s press release.

With a little help from Microsoft it’s now starting to catch up with Android and Apple devices. Or, to quote the headline, “Nokia Lumia drives further ecosystem momentum with new app partnerships announced at CTIA”.

Excuse me for a moment while I recover from being underwhelmed.

What are those “new partnerships and app updates across key consumer verticals”, you ask?

A PGA app, already out on iOS and Android. It’s coming to Nokia Lumia smartphones at the end of June.

ESPN. Already available on iOS and Android.

Angry Birds. Already available just about everywhere else, from theme parks to t-shirts. Now coming to Windows Phone.

Groupon. PayPal. AOL entertainment. All on their way.

Now, I know that Nokia’s Lumia smartphones have only been available for the last six months.

But there’s really no need to say this stuff. All it’s doing is emphasising its competitors’ lead. “You know all those cool apps that are already available elsewhere?  Well, we’re going to get them soon as well”.

And then yesterday I saw John Pope engaging Tomi Ahonen on Twitter. Tomi, in case you didn’t know, is an author and consultant who’s often critical of Nokia. John is Nokia’s Director of Communications. John took issue with Tomi’s description of Nokia CEO Stephen Elop as having “admitted” a number of issues.

Now, I’m no social media expert - but I’d say this is another of those times that “the better part of valour is discretion”, to quote Shakespeare.

I want to hear more from Nokia. But when Nokia doesn’t have anything much to say, it needs to keep quiet.

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Recent Podcasts

A BlackBerry battle, SMS spam, iPhone innovation and wireless Leeds

Podcast - 5th December 2012

In this week's podcast we find BlackBerry facing a legal battle, SMS spammers suffering a big fine and EE boosting its 4G data tariffs.

We're also talking about a new iPhone camera accessory from musician will.i.am, rich cross-network communications in Spain, free WiFi in Yorkshire and the year's most-popular mobile search terms.

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HP makes a complaint, Nokia makes a Facebook phone... and much more

Podcast - 28th November 2012

This week's podcast starts with news that HP is unhappy - but we resist the temptation to include any saucy puns that might spice up the story.

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Plenty of questions about 3G, 4G and 5G mobile network capacity

Podcast - 21st November 2012

There's plenty of talk about mobile networks in this week's podcast. We start with a new charity-focussed MVNO before moving on to Ofcom's plans for avoiding a mobile capacity crunch.

There's also talk about WiFi offloading, BlackBerry's free voice calling service, Nokia's map business and much more as well.

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We talk consumer privacy and opt-in mobile marketing with Henry Lawson of nFluence

Podcast - 17th November 2012

In this special feature we're talking about mobile marketing and consumer privacy with Henry Lawson, CEO and co-founder of nFluence.

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Diary dates for UK 4G and BlackBerry 10... and much more

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