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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, May 10, 2012

Nokia can't stop talking - even when there’s nothing to say

Mark Bridge writes:

I still have my Nokia 2110. When the world is taken over by cockroaches and the MRSA bug, my Nokia 2110 will still be in working order. The MRSA-infected cockroaches will probably use it to build their own cellular network.

I loved the Nokia Communicator. It was a real game-changer, a device that paved the way for today’s smartphones.

I went to the press conference at Mobile World Congress where I was wowed by the Nokia 808 PureView, a phone that’ll take 38-megapixel photos. Never mind clever lenses, this baby can almost zoom in to an atomic level.

I enjoy hearing from that Nokia. The Nokia of innovation.

But there’s another Nokia. Dull Nokia. Corporate Nokia. Gauche Nokia. The Nokia that sent me this week’s press release.

With a little help from Microsoft it’s now starting to catch up with Android and Apple devices. Or, to quote the headline, “Nokia Lumia drives further ecosystem momentum with new app partnerships announced at CTIA”.

Excuse me for a moment while I recover from being underwhelmed.

What are those “new partnerships and app updates across key consumer verticals”, you ask?

A PGA app, already out on iOS and Android. It’s coming to Nokia Lumia smartphones at the end of June.

ESPN. Already available on iOS and Android.

Angry Birds. Already available just about everywhere else, from theme parks to t-shirts. Now coming to Windows Phone.

Groupon. PayPal. AOL entertainment. All on their way.

Now, I know that Nokia’s Lumia smartphones have only been available for the last six months.

But there’s really no need to say this stuff. All it’s doing is emphasising its competitors’ lead. “You know all those cool apps that are already available elsewhere?  Well, we’re going to get them soon as well”.

And then yesterday I saw John Pope engaging Tomi Ahonen on Twitter. Tomi, in case you didn’t know, is an author and consultant who’s often critical of Nokia. John is Nokia’s Director of Communications. John took issue with Tomi’s description of Nokia CEO Stephen Elop as having “admitted” a number of issues.

Now, I’m no social media expert - but I’d say this is another of those times that “the better part of valour is discretion”, to quote Shakespeare.

I want to hear more from Nokia. But when Nokia doesn’t have anything much to say, it needs to keep quiet.

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Recent Podcasts

UK 4G this year and more 4G next year

Podcast - 9th October 2012

Ofcom, the UK government and the major networks have all agreed a timetable for 4G to be launched across the UK.

We're talking about those plans in this week's podcast - and taking a look at all the other top mobile industry stories as well, from US mergers and leaky tablets to free WiFi and forthcoming quarterly results.

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Apple apologises, RIM shows off and Vodafone gets friendlier with O2

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The iPhone 5 goes on sale, new HTC phones appear... and much more

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Mobile gaming, from mobile game development to future trends

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Our guide is Sandy Duncan, CEO of YoYo Games.

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The new iPhone, the billionth Android device and the cancelled smartphone

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