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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, August 24, 2012

The Hare and the Tortoise: the race for 4G/LTE in the UK

Robin Kent writes:

With this week’s announcement that Everything Everywhere has been given the green light to launch the UK’s first 4G service, competing operators such as Vodafone and O2 are getting hot under the collar. With every day that goes by, these operators lose vital competitiveness as the market creeps away them towards Orange and T-Mobile. This is a real life ‘hare and tortoise’ scenario.

However, rival operators should take solace from the fact that Everything Everywhere will not be able to launch 4G on handsets, as the handsets are not ready yet. This limits the service it can provide its users. That is, unless the iPhone 5 is 4G compatible upon its release, a day after Everything Everywhere can launch the first 4G service in the UK. Nevertheless, the operator will probably only be able to provide 4G in the form of a dongle until the rest of the industry catches up with the latest developments. First when the gun goes off, but by no means the overall winner.

The real opportunity for LTE is that together with new tools such as deep packet inspection (DPI), operators will be able to move away from the ‘all you can eat’ data plans towards more flexible services and sophisticated pricing plans which will benefit the operator and the user.

Everything Everywhere is committed now and under pressure to deliver. The public may be expecting it to be the first to feed their appetite for 4G handsets so will they be happy with data dongles instead?  But for the remaining operators the delayed 4G auction gives time to plan and strategise. Slow and steady may just win the race.

Robin Kent is Director of European Operations at Adax Europe. Adax has over 25 years’ experience in distributed signalling solutions, offering products that are designed to meet today’s challenges of I/O scalability, cost effectiveness and high availability. Its customers include some of the world’s premier telecom suppliers, value added service providers and system integrators.

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Recent Podcasts

A BlackBerry battle, SMS spam, iPhone innovation and wireless Leeds

Podcast - 5th December 2012

In this week's podcast we find BlackBerry facing a legal battle, SMS spammers suffering a big fine and EE boosting its 4G data tariffs.

We're also talking about a new iPhone camera accessory from musician will.i.am, rich cross-network communications in Spain, free WiFi in Yorkshire and the year's most-popular mobile search terms.

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HP makes a complaint, Nokia makes a Facebook phone... and much more

Podcast - 28th November 2012

This week's podcast starts with news that HP is unhappy - but we resist the temptation to include any saucy puns that might spice up the story.

The programme also covers Nokia's new Facebook-friendly phone, plans for white space technology in the UK, shopping on smartphones, Samsung's Chinese suppliers, the demand for mobile data and a new app from Orange that seems to threaten its mobile business.

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Plenty of questions about 3G, 4G and 5G mobile network capacity

Podcast - 21st November 2012

There's plenty of talk about mobile networks in this week's podcast. We start with a new charity-focussed MVNO before moving on to Ofcom's plans for avoiding a mobile capacity crunch.

There's also talk about WiFi offloading, BlackBerry's free voice calling service, Nokia's map business and much more as well.

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We talk consumer privacy and opt-in mobile marketing with Henry Lawson of nFluence

Podcast - 17th November 2012

In this special feature we're talking about mobile marketing and consumer privacy with Henry Lawson, CEO and co-founder of nFluence.

nFluence offers a technology solution that lets customers use their smartphone to personalise their marketing preferences in less than 30 seconds.

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Article rating: 5.0

Diary dates for UK 4G and BlackBerry 10... and much more

Podcast - 14th November 2012

The UK's 4G spectrum auctions are given a start date, while RIM reveals the launch day for its BlackBerry 10 platform.

This week's podcast also covers the patent deal between Apple and HTC, the departure of Windows Live Messenger, the success of the Samsung Galaxy SIII and some mobile payment innovation.

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