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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, July 23, 2012

Last week at The Fonecast: 23rd July 2012

Google employee no.20 becomes the new number 1 at Yahoo!

Mark Bridge writes:

Internet veteran Yahoo! provided last week’s biggest news, at least in terms of press coverage. It appointed Marissa Mayer as its President and Chief Executive Officer, having enticed her away from Google after 13 years.

Also generating plenty of headlines was an Ofcom report that showed UK mobile users were now texting more than they talked. Apparently the average Briton sends 50 text messages per week.

And O2 mopped up the aftermath of its network problems by explaining how it planned to compensate customers who’d suffered connectivity issues last week.

Quarterly results have been hitting the headlines again – and there have been a few minor surprises so far. Vodafone’s had something of a mixed quarter, with market conditions in Europe (and European exchange rates) being blamed for much of the turmoil.

Microsoft reported its first-ever quarterly loss after writing off most of the money it spent on advertising business aQuantive five years ago. However, that didn’t stop it from generating record fourth quarter and annual revenue. In addition, it revealed details of the new Microsoft Office and said Windows 8 will start selling on 26th October.

Google announced its first quarterly results since acquiring Motorola Mobility. Total revenue and net income were both up from 2011, although Motorola reported an operating loss. Also having a good time was eBay. It revealed a particularly good quarter and, along with its PayPal business, expects mobile transactions to double this year.

Nokia’s quarterly results, with mobile device shipments down 5% year-on-year, appeared to generate a response of “could’ve been worse” from most analysts. And Qualcomm admitted that sales were slower than expected although they’re expected to pick up towards Christmas.

Quarterly figures from Apple are due tomorrow, while Facebook’s first-ever quarterly earnings report is expected on Thursday.

Finally for this week’s newsletter, we bid goodbye (sort of) to the Wholesale Applications Community. WAC’s programmes are being integrated into the GSMA, while a business called Apigee is picking up the technology assets of WAC. Despite all parties offering upbeat statements, I can’t help feeling it’s not the end that WAC would have really wanted.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Chris Millington introduces the Doro PhoneEasy 740 and the Doro Experience

Podcast - 9th November 2012

In this special feature we're talking to Chris Millington, Doro's MD for UK and Ireland. Doro, which produces easy-to-use mobile phones for older people, is releasing its first touch-screen smartphone this month.

As well as explaining the phone's benefits, Chris also describes the advantages of Doro's tablet and PC software. In addition, we take a few minutes to look at Doro's plans for the future.

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Struggles for Comet and Sharp, worries about Android apps

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In this week's podcast we hear that Comet has gone into administration and that Japanese tech manufacturer Sharp is struggling to survive.

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Apple, Google and Microsoft all have something new to talk about

Podcast - 31st October 2012

We're talking about Apple's iPad mini, the new Google Nexus devices and Microsoft's two updated operating systems in our podcast this week.

There's also the launch of 4G from EE, an assortment of quarterly results and some analysis of smartphone sales.

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EE reveals its 4G tariffs, O2 makes some changes and Samsung still hasn't copied the iPad

Podcast - 24th October 2012

This week we're talking about the UK's first 4G mobile phone tariffs, Ofcom's consultation about contract pricing and O2's response to its recent network outage.

We're also looking at quarterly results from Google and Nokia, Apple's iPad design, Microsoft's tablet pricing and texting cows.

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Problems for O2, ZTE and Huawei... but some good news, too

Podcast - 17th October 2012

Last week wasn't particularly good for O2 in the UK or for Huawei and ZTE in the United States. In today's podcast we explain why.

There's also a look at newly-independent Vertu, Microsoft's new music service, a mobile-friendly search engine and 5G research in the UK.

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