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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, December 2, 2013

Last week at The Fonecast: 2nd December 2013

It's oh so quiet...

Mark Bridge writes:

It was a relatively quiet time for tech news last week, with many companies taking a day off to celebrate Thanksgiving in the USA and then planning for a present-buying retail frenzy on ‘Black Friday’. Today the focus on Christmas shopping moves online; a day that’s called either ‘Cyber Monday’ or ‘Mega Monday’ if you work for a news organisation.

Yet it wasn’t an entirely newsless week. Finnish company Jolla, which is carrying a torch for the MeeGo system after Nokia dropped it, started selling smartphones. These are also compatible with plenty of Android apps, which should help the company gain traction.

Disappearing smartphones are now under more control, thanks to a national database in the United States. CTIA-The Wireless Association says a register for 3G and 4G smartphones is now in place, offering the potential to block stolen phones even if they’re taken abroad.

Disappearing executives were on the agenda at BlackBerry, with the COO, CFO, CMO and one of the directors all stepping down.

And disappearing battery life was named as the biggest problem for mobile phone owners.

Finally, as Christmas speeds towards us, I’d like to end with a few words about Mobile World Congress. We’re planning our 2014 coverage, which offers plenty of opportunity for companies to sponsor the podcasts we’ll be recording in Barcelona. It’s the proven power of radio but without the high cost. Take a look at what we’re planning and please get in touch if you’d like to know more.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Mobile devices and mobile apps in medical education

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Mark Bridge visits the AMEE 2012 conference to discover how mobile devices and mobile applications are being used in medical education.

This report covers everything from social networking to specialist teaching apps for medical students.

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Nokia and Amazon reveal new devices while the UK gets ready for 4G

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Apple wins, Samsung loses, Three gets 4G and almost everyone launches a new device

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Your podcast needs you!

Podcast - 29th August 2012

Instead of producing a regular mobile industry news podcast this week, we're asking for a favour.

You see, we don't really know much about our listeners - and that doesn't make it easy for us to attract the sponsorship that keeps our programmes free for you to download.

Author: The Fonecast
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4G for the UK this year, contract confusion for customers... and much more

Podcast - 22nd August 2012

We start this week's edition of The Fonecast with confirmation that 4G coverage will be launched in the UK this year, thanks to Everything Everywhere.

However, all's not well in the world of mobile retail - as mystery shopping by a consumer organisation reports widespread misinformation from sales staff.

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