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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, December 9, 2014

Within three years, most users will turn to their tablet or smartphone for online activities

New predictions from Gartner show how we’re moving to 'mobile first'

New predictions from technology research company Gartner have shown how we’re increasingly relying on mobile technology.

It’s forecasting that by 2018, more than 50% of users worldwide will go to a tablet or smartphone first for all their online activities.

A similar trend is anticipated in businesses: by 2018, 40% of enterprises are expected to specify WiFi as the default connection for non-mobile devices, including desktop computers, printers and desk phones.

Van Baker, research vice president at Gartner, said “The use pattern that has emerged for nearly all consumers, based on device accessibility, is the smartphone first as a device that is carried when mobile, followed by the tablet that is used for longer sessions, with the PC increasingly reserved for more-complex tasks. This behavior will adapt to incorporate wearables as they become widely available for users. As voice, gesture and other modalities grow in popularity with consumers, and as content consumption tasks outweigh content creation tasks, this will further move users away from the PC.”

Smartphones are also expected to drop in price as feature phone sales give way to better-specified devices in developing markets. By 2018, Gartner has calculated that more than three-quarters of all global smartphone sales will come from developing countries - and by 2020, 75% of smartphone buyers will be paying less than $100 (£64) for a device.

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Recent Podcasts

Mobile devices and mobile apps in medical education

Podcast - 14th September 2012

Mark Bridge visits the AMEE 2012 conference to discover how mobile devices and mobile applications are being used in medical education.

This report covers everything from social networking to specialist teaching apps for medical students.

Author: The Fonecast
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Article rating: 4.0

Nokia and Amazon reveal new devices while the UK gets ready for 4G

Podcast - 12th Sepember 2012

Nokia reveals its first two Windows Phone 8 smartphones in this week's podcast, while Amazon announces a handful of new tablets.

And if that wasn't enough, there's an update from Everything Everywhere about its plans for 4G in the UK.

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Apple wins, Samsung loses, Three gets 4G and almost everyone launches a new device

Podcast - 5th September 2012

Last week's IFA electronics show in Germany has prompted most of the major mobile manufacturers to make a new product announcement. Samsung, Sony, Nokia, ZTE…

We're covering all the big news from Berlin in this week's podcast - and also finding time to talk about the Apple vs Samsung legal action.

Author: The Fonecast
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Your podcast needs you!

Podcast - 29th August 2012

Instead of producing a regular mobile industry news podcast this week, we're asking for a favour.

You see, we don't really know much about our listeners - and that doesn't make it easy for us to attract the sponsorship that keeps our programmes free for you to download.

Author: The Fonecast
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4G for the UK this year, contract confusion for customers... and much more

Podcast - 22nd August 2012

We start this week's edition of The Fonecast with confirmation that 4G coverage will be launched in the UK this year, thanks to Everything Everywhere.

However, all's not well in the world of mobile retail - as mystery shopping by a consumer organisation reports widespread misinformation from sales staff.

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