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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, November 11, 2013

Last week at The Fonecast: 11th November 2013

A $1 billion rescue and an £8 million tariff

Mark Bridge writes:

We started last week with a change of plan from BlackBerry. No, it’s not selling itself to Fairfax Financial. Instead it’s aiming to raise $1 billion from investors. Cynics might suggest there wasn’t enough interest for a takeover.

Another big name hitting the mainstream headlines was Twitter, which launched on the stock market. Not only was the initial share price higher than expected, the company’s value was up by over 70% by the end of the first day. That’s impressive, although it’s the longer-term picture that really counts.

Here in the UK, there was news about a new range of Android smartphones. Step forward Kazam, founded six months ago by a couple of chaps who’d previously worked at HTC. With the promise of a replacement screen if you damage your phone in the first year, it’s clear the company has a clear focus on customer service.

Also keen to help customers was EE, which revealed plans to bring LTE-Advanced to London and also started talking about a one million gigabyte 4G data bundle. According to EE, it would take one person 13 years of non-stop HD video streaming to burn their way through it. Yours for just £8 million.

However, not all the week’s news was good. Ofcom pointed its regulatory finger at Vodafone UK, noting that the network had fallen short of its 3G coverage target. Vodafone has promised to achieve 90% population coverage by the end of 2013, bring it into line with EE, O2 and Three.

And we saw two CEOs prepare for departure. As well as Thorsten Heins leaving BlackBerry when the new funding arrives, Acer CEO JT Wang is stepping down after poor financial results. There are some weighty names getting involved when they leave: former Sybase chief exec John Chen is taking over at BlackBerry, while Acer co-founders Stan Shih and George Huang are overseeing restructuring at Acer. Good luck to all.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Motorola cuts jobs, Digia acquires Qt and Starbucks partners with Square

Podcast - 15th August 2012

This week's edition of The Fonecast starts with news that Motorola Mobility is to lose around a fifth of its staff worldwide. There's also more reorganisation at Nokia, which is passing its Qt software business to Digia.

In addition we're talking about a new US partnership between Starbucks and Square, some good news for Research In Motion, a worrying report for Samsung and a major milestone for Shazam.

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BlackBerry PlayBook, Vodafone's start-up plans, Google Wallet and more quarterly results

Podcast - 8th August 2012

We start this week's edition of The Fonecast with a new product from RIM: the mobile-enabled BlackBerry PlayBook. Next comes Vodafone's move to Tech City and Google moving its mobile wallet into the cloud.

You'll also find the latest batch of quarterly results, some mobile data research and a story about sheep sending SMS text messages.

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Samsung and Apple's quarterly results, smartphone sales figures and much more

Podcast - 1st August 2012

There are plenty of quarterly results to report in this week's edition of The Fonecast, including Samsung, Apple, Telefonica and Facebook. In addition, we have new research that shows how smartphone sales are racing ahead as feature phone sales slow down.

There's also news about mobile coverage in the Channel Tunnel, mobile application downloads and m-commerce.

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Doug Suriano of Tekelec talks about net neutrality for mobile networks

Podcast - 30th July 2012

In today's podcast we're talking to Doug Suriano, Chief Technology Officer at mobile broadband solutions company Tekelec, about net neutrality.

Net neutrality is the principle that consumers are not restricted in the ways they're able to use their internet connection. The topic is often in the headlines, either because some governments may want to prevent their citizens from viewing certain types of information - or because of commercial restrictions.

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Ofcom prepares the UK for 4G, WAC joins the GSMA and O2 talks about compensation

Podcast - 25th July 2012

We start this week's podcast with two news stories from Ofcom. Not only has the regulator announced its plans for the UK's 4G spectrum auction, it's also released research that shows we're texting more than we talk.

There's a look at the changing relationship between HTC and Beats Electronics, O2's apology for the network outage earlier this month and the Wholesale Applications Community's integration into the GSMA.

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