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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, November 10, 2014

Apple simplifies the process for turning off iMessage if you don't have an iPhone

Apple has introduced an online process for deregistering from its iMessage service if customers no longer have an iPhone.

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The Apple iMessage service is an alternative to SMS text messaging and MMS picture messaging. It’s integrated into Apple’s Messaging app.

If the sender and receiver both have an iPhone, messages can be sent via WiFi or mobile data as an ‘iMessage’. However, if the message is being sent to a non-Apple device, it’ll be sent as either a conventional SMS or MMS message depending on the type of content.

Although users can choose to deactivate Apple iMessage from the settings on their iPhone, some people have been unable to switch iMessage off if they’ve removed their SIM card and have adopted a different smartphone platform (e.g. Android, BlackBerry or Windows Phone). This has resulted in messages from other iPhone users being ‘lost’, because they’ve been sent via iMessage.

Apple’s new online solution is at https://selfsolve.apple.com/deregister-imessage. Customers who want to leave iMessage can now enter their mobile phone number, receive a confirmation code via SMS and enter that code into the website.

Alternatively, if they still have their iPhone, they can put their SIM card in it and go to Settings, followed by Messages, and then select the ‘off’ option for iMessage.

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Recent Podcasts

Motorola cuts jobs, Digia acquires Qt and Starbucks partners with Square

Podcast - 15th August 2012

This week's edition of The Fonecast starts with news that Motorola Mobility is to lose around a fifth of its staff worldwide. There's also more reorganisation at Nokia, which is passing its Qt software business to Digia.

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BlackBerry PlayBook, Vodafone's start-up plans, Google Wallet and more quarterly results

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Samsung and Apple's quarterly results, smartphone sales figures and much more

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Doug Suriano of Tekelec talks about net neutrality for mobile networks

Podcast - 30th July 2012

In today's podcast we're talking to Doug Suriano, Chief Technology Officer at mobile broadband solutions company Tekelec, about net neutrality.

Net neutrality is the principle that consumers are not restricted in the ways they're able to use their internet connection. The topic is often in the headlines, either because some governments may want to prevent their citizens from viewing certain types of information - or because of commercial restrictions.

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Ofcom prepares the UK for 4G, WAC joins the GSMA and O2 talks about compensation

Podcast - 25th July 2012

We start this week's podcast with two news stories from Ofcom. Not only has the regulator announced its plans for the UK's 4G spectrum auction, it's also released research that shows we're texting more than we talk.

There's a look at the changing relationship between HTC and Beats Electronics, O2's apology for the network outage earlier this month and the Wholesale Applications Community's integration into the GSMA.

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