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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, December 18, 2011

Last week at The Fonecast: 19th December 2011

Mark Bridge writes:

“He knows if you’ve been bad or good...”

You don’t need to be Santa Claus to appreciate that RIM’s quarterly results have marked a disappointing end to a disappointing year. Yes, the company’s sold millions of BlackBerry phones - but PlayBook sales haven’t been good, its new OS is delayed and its market share appears to be falling. You could argue that 2012 is a make-or-break year for Research In Motion... or at least for its current management.

Ah yes, 2012. It’s going to be an interesting year for the mobile phone industry. Busy. Challenging. Musical. Increasingly dangerous. All of this and more.

Our podcast on Friday included predictions for next year from the expert voices of Hans Eriksson, Dr Windsor Holden, Steve Litchfield, Dr Mark Smith and Jack Wraith MBE. Smartphone sales, market shares, economic conditions, infrastructure issues and crime fighting were all on the festive menu; if you’ve not yet heard the programme, listen on our website or download it from iTunes. Iain, James and I will be making our own 2012 predictions in Wednesday’s show.

Also making predictions last week were ABI Research (who told us what wouldn’t be happening next year), Lookout Mobile Security (which warned against cyber-criminals, as you’d expect) and Shazam (using its mobile music discovery service to forecast next year’s hits).

Aside from crystal ball gazing, it’s been a week of relatively unconnected stories. For example, journalists can now tweet in UK courts without asking permission, the Apple iPhone has been doing some unexpected things, ScotRail has announced a train timetable app that doesn’t charge a booking fee and the UK is a leader when it comes to mobile internet use. See what I mean?

As you’d probably guessed, we’ll be taking a bit of a break over Christmas. On Wednesday we’ll be making our annual predictions about the mobile industry and will also look back at last year’s thoughts - and we’ll return with our first podcast of the new year on 4th January. Our website will be updated with any big news stories that happen between the two broadcasts... but this is probably as good an opportunity as any for me to wish you a Happy Christmas and an equally Happy New Year. Thanks for your company in 2011; it wouldn’t have been the same without you!

Start your week with a reminder of the latest headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email. In addition, you can read our mobile industry headlines automatically on Twitter, via an RSS reader or on our Facebook page.

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Recent Podcasts

Yahoo! gains a new CEO while RIM loses a patent case and O2 loses service

Podcast - 18th July 2012

It's a good week for Yahoo! as it appoints Marissa Mayer - previously Google employee number 20 - to the role of CEO. However, things aren't as cheery at Research In Motion, which has been ordered to pay over $147 million in a patent case.

Meanwhile O2 UK is recovering from a network problem that left around a third of its customers disconnected for almost a day.

Author: The Fonecast
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MeeGo returns, Samba Mobile offers free mobile data and WiFi starts taking over

Podcast - 11th July 2012

There's plenty of variety in The Fonecast this week. We start the podcast with news of MeeGo's resurrection by Finnish smartphone company Jolla before talking about a mobile network that’s giving away mobile data whenever its customers watch video advertisements.

There's also time to discuss Telefonica's recent deals, the rise of free WiFi availability, tablet-related legal action, malware in the Apple App Store and the truth behind a recent 'exploding mobile phone' story.

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Interview with Ian Brown, CEO of Axell Wireless

How difficult is it to install mobile coverage on the London Underground?

In this special feature we're talking to Ian Brown from Axell Wireless about mobile phone coverage on the London Underground.

WiFi is now available on a number of London Underground stations - so why is it taking so long to arrange mobile phone service on the Tube?

Author: The Fonecast
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Google reveals its tablet, RIM admits delays and the Firefox OS gets closer

Podcast - 4th July 2012

This week's edition of The Fonecast takes a look at the new Google Nexus 7 tablet, wonders what's next for RIM and awaits the arrival of the forthcoming Firefox mobile platform.

There's also talk about HTC's partnership with Pioneer, Vodafone's European reorganisation, the new BT WiFi brand, Ofcom complaints, tariff problems and international roaming.

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Getting ready for Windows Phone 8, the Amazon Appstore and simpler international roaming

Podcast - 27th June 2012

In this week's podcast we're talking about the forthcoming Windows Phone 8 mobile operating system, the UK launch of the Amazon Appstore and the GSMA's plans to make international roaming easier to understand.

There's also time to discuss new mobile tariffs from Virgin Media, cars that call for help after an accident, some mobile shopping research and LG's future as a tablet manufacturer.

Author: The Fonecast
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