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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, May 18, 2016

Google plans smarter messaging with forthcoming Allo app

Google says it’s planning to launch a new iOS and Android ‘smart messaging’ app called Allo, along with a video calling app called Duo. Both are based on the user’s mobile phone number, drawing comparisons with WhatsApp.

Allo integrates Google’s new ‘natural language’ assistant. It means that users can ask for personal information from within the Allo app – perhaps to find photos or check their diary – and can it also be part of a group conversation, providing restaurant recommendations or other local information. A ‘Smart Reply’ feature even lets it offer replies to messages based on the content, reducing the need for typing.

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Duo will offer call quality of up to 720p HD, depending on the quality of the users’ WiFi or mobile data. One of its options is ‘Knock Knock’, which shows a live preview of the caller before the call is answered.

Both apps will be available from summer 2016.

Additionally, Google announced a new voice-activated home automation product called Google Home. It’ll be released later this year.

[Google blog]

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