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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, October 4, 2011

New Apple iPhone 4S makes its debut... but there's no iPhone 5

Apple CEO Tim Cook has revealed the latest version of the company’s iPhone device. The iPhone 4S has a faster processor than its predecessor, a new camera and a longer battery life but the appearance remains similar to the iPhone 4.

Its iOS5 operating system was announced by Steve Jobs in June, so features like the iMessage instant messaging service have been anticipated for several months, although intelligent voice control - called Siri - made its debut in Tim Cook’s announcement.

Also available will be iCloud, a cloud-based service that works with an iPhone, iPad, iPod touch, Mac or PC to store iTunes music, photos and documents online. The basic service is free.

Philip Schiller, Apple’s senior vice president of Worldwide Product Marketing, said “iPhone 4S plus iOS 5 plus iCloud is a breakthrough combination that makes the iPhone 4S the best iPhone ever. While our competitors try to imitate iPhone with a checklist of features, only iPhone can deliver these breakthrough innovations that work seamlessly together.”

The iPhone 4S will go on sale from Friday 14th October in the UK, with pre-orders from 7th October. SIM-free pricing starts at £499 for the 16GB model. iOS5 will be available for existing iPhone 4 and iPhone 3GS customers from 12th October; iCloud will also launch on this date.

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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

Colin Aitken, MD of UK-based Burnside Telecom, talks about his company's desktop-style mobile phones and fixed cellular terminals. We also discuss Burnside's relationship with network operators - and its plans for the future.

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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