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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 3, 2014

Last week at The Fonecast: 3rd March 2014

The more things change, the more they stay the same

Mark Bridge writes:

So, that’s another Mobile World Congress in the bag. Yes, it was bigger than ever. Just like last year. Just like the year before, too.

What happened?  Nokia confirmed its plans to produce Android-based smartphones. Samsung revealed the rumoured Galaxy S5 and some new wearable devices. Huawei gave the iPad Mini something to worry about. Sony continued to produce stylish high-spec kit. YotaPhone updated last year’s twin-screen handset. Facebook friend WhatsApp planned to start offering voice calls. And Mozilla had some new Firefox OS smartphones.

But it wasn’t all big announcements. Microsoft introduced new hardware partners for Windows Phone devices but didn’t have much else to add. HTC didn’t have a new flagship phone (although last year’s smartphone won in the Global Mobile Awards). Even BlackBerry promised a new top-of-the-range device without giving many firm details.

Although it would be easy to think the mobile world centred on Barcelona last week, there was still plenty of other news happening around the world. Boeing confirmed details of an Android-based smartphone with a ‘self-destruct’ anti-tamper case. Dixons Retail and Carphone Warehouse said they’d been talking about a possible merger. Telefonica showed off a new organisational structure. Oh, and EE signed a six-year partnership agreement to become ‘lead brand partner’ for Wembley Stadium. Following the deal, Wembley Stadium will be known as ‘Wembley Stadium’. Well, some things never change.

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page. Alternatively, stay in touch by listening to our free podcasts via our website, by subscribing on iTunes, by using our RSS feed or by downloading the Stitcher.com mobile app.
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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

We also talk about BlackBerry giving up its European research centre, Vodafone installing fibre-optic broadband, Samsung's profits, spending on mobile advertising, M2M adoption and WiFi on trains.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

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A week of mobile news: 5G technology, takeovers, tablets, tax and trackers

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

Podcast - 11th June 2014

This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

Iain, James and Mark then move on to discuss luxury smartphones, a new handset on the high street, mobile broadband for aircraft passengers, government monitoring, the growth of smartphones - and 4G-equipped donkeys.

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