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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, August 8, 2021

5G could double the revenue per user for mobile networks

Research and consultancy business GlobalData expects 5G data usage to generate monthly average revenue per user (ARPU) of $14.15 (£10.20) in 2026, which is more than double 4G’s monthly ARPU of $5.48.

Overall, the company expects a total of 3.9 billion 5G mobile subscriptions globally by the end of 2026 – that’s 35.1% of all mobile subscriptions – with 5G delivering service revenues of $609 billion (£439 bn).

Lynnette Luna, Principal Analyst with GlobalData, said “Although we have not yet seen all that 5G is capable of in early deployments, the technology has a multitude of future opportunities for telecom operators. Not only will capacity bring down the per-bit cost for carriers, the basic cost efficiencies that 5G brings will enable operators and developers alike to create new applications for the technology as it becomes to mature and develop. This growing innovation will contribute to an expected rise in 5G mobile subscriptions worldwide”

GlobalData notes that operators in some markets are offering advanced technology and services as part of a 5G bundle. Vodafone is promoting Nreal Light smart glasses with an interest-free purchase price in some 5G European markets, while other 5G operators – including Telia in Sweden and EE in the UK – are selling cloud gaming services.
 

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Recent Podcasts

Podcast - 2nd February 2011

As well as reporting on the latest mobile industry headlines - from mobile money to free WiFi - this week's edition of The Fonecast includes a conversation with Jonas Vig, CEO of mobile video service Bambuser.

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Podcast - 28th January 2011

Listen to an extended podcast of our conversation with Heather Taylor, Social Media and PR Manager at UK virtual mobile network giffgaff.

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Podcast - 26th January 2011

In this week's podcast we're taking our regular look at the latest mobile industry news, from changes at Google to criticism of Three UK. There's also an interview with Heather Taylor from giffgaff, who explains more about the network's business philosophy.

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Podcast - 19th January 2011

Iain, James and Mark look at T-Mobile's data u-turn and a collection of new services from O2, Orange and first direct. There's also an interview with Dave Golding about the new Cellebrite Touch device designed to help dealers, retailers and network operators.
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Podcast - 12th January 2011

In this week's podcast we talk to Robin Kent from Adax Europe about the challenges facing networks as more and more mobile data is being used by customers. And there's our regular look at all the top stories, including last week's CES trade show.

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