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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Thursday, December 3, 2015

Ofcom delays its 2.3GHz and 3.4GHz auction

In October, Ofcom revealed more information about its plans to auction the 2.3GHz and 3.4GHz radio spectrum it had received from the Ministry of Defence. It planned to start the auction process in December 2015.

However, it notes that the Competition and Markets Authority is due to publish its decision about BT’s anticipated acquisition of EE in January 2016, while the European Commission is expected to make a decision on the proposed merger of Telefónica UK (O2) and Hutchison 3G UK (Three) by mid-May 2016.

As a result of this – and threatened legal action from O2 and Three if the auction starts before the EC’s merger investigation is concluded – Ofcom says it’s decided to delay the start of the auction process. This will now not begin until the European Commission has made its decision about whether the Telefónica UK and Hutchison 3G UK merger would harm competition.

[Ofcom statement]

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Podcast - 21st July 2010

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