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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, December 16, 2011

A horrible end to an annus horribilis for BlackBerry

Mark Bridge writes:

BlackBerryIt’s been an annus horribilis for Research In Motion. In fact, the BBC was already using that very phrase about the BlackBerry manufacturer two months ago.

The company’s BBM instant messenger service had been associated with UK rioters in August. Email and internet access had failed for many customers in October. Its BlackBerry PlayBook tablet hadn’t sold as well as expected.

Then there was its market share… its reorganisation and job cuts… the name of its new operating system… internal criticism… those security disagreements with foreign governments…

…and now a delay to its (renamed) OS until the tail end of 2012.

I started 2011 with optimism about the BlackBerry PlayBook - and noted that journalist Steve Litchfield had disagreed with me. I’m ending the year with Steve Litchfield’s predictions for 2012 ringing in my ears: “BlackBerry and Symbian; both in gradual decline, in their latter years… both platforms winding down in a sense…”

When I first heard Steve say this, I thought he was being a little harsh. Having also heard what RIM’s been saying about the last few months, I’m now not so sure.

For the sake of RIM, I hope we’re both wrong this time.

You can listen to the full predictions podcast featuring Steve Litchfield, Hans Eriksson of Bambuser, Windsor Holden from Juniper Research, ipadio’s Mark Smith and Jack Wraith of TUFF on our website, via iTunes or by downloading the MP3 file.
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Recent Podcasts

Podcast - 11th June 2010

Ben Whitaker of Masabi talks about mobile ticketing, including his company's recent partnership with thetrainline.com that'll enable almost any mobile phone user to buy train tickets when they're on the move. (An extended version of the interview from Wednesday's podcast).
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Podcast - 9th June 2010

Apple announces the iPhone 4, Iridium prepares 72 new satellites and Orange reveals a phone charger powered by hot feet. In addition there's a conversation with Ben Whitaker of Masabi about his company's plans to introduce rail tickets on mobile phones across the UK.

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Podcast - 2nd June 2010

HipLogic CEO Mark Anderson talks about his company's information and entertainment application, which is being preloaded onto mobile phones at The Carphone Warehouse. And, as usual, there's a look at all the week's other major mobile industry headlines.

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Podcast - 26th May 2010

Iain, James and Mark discuss the week's headlines, from the Nokia/Yahoo! partnership and Google's AdMob approval to one-sided phone calls. There's also an interview with Andrew Grieve and Paul Erickson from fSONA; a company that offers 'optical wireless' technology to relieve network capacity problems.

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Podcast - 19th May 2010

This week's podcast is dominated by the results from the Interphone 'brain cancer' mobile phone research, although there's also time for Iain, James and Mark to talk about Google, Bluechipworld, Vodafone MVNOs, giffgaff, 3D mobile video, HTC's legal action and houses without fixed-line phones.

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