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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, December 4, 2011

Last week at The Fonecast: 5th December 2011

Mark Bridge writes:

Season of goodwill?  Not in the mobile phone industry.

Orange UK is putting its prices up next month. It says the 4.34% rise is less than inflation, so you might think customers would be pleased. You’d be wrong. Also unhappy are many people who’ve discovered Carrier IQ software embedded on their phones. Fortunately for the UK mobile industry, most of those people seem to be in the United States. And there was unhappiness in Egypt as Twitter’s acquisition of privacy and security company Whisper Systems saw Whisper’s mobile encryption applications taken (temporarily) offline.

There’s an element of gloom at RIM as well, with the company setting aside around $485 million to cover unsold PlayBook tablets.

But all is not lost. In fact, I’d say the number of good news stories outweighs the lack of cheer.

Take mobile payments. We’ve got mobile payment processing in the UK from eMerit and CreditCall. Telefónica has done a Europe-wide NFC mobile wallet deal with Giesecke & Devrient. MasterCard and US-based mobile banking company mFoundry have announced an international partnership. And PayPal says UK mobile payments will reach the ‘tipping point’ in five years.

Then there’s the internet. The European Commission announced a ‘Coalition to make the Internet a better place for kids’ with mobile handset manufacturers, operating system providers, internet service providers, broadcasters, social networks and mobile operators all joining in. Vodafone even created an Android app to help. Meanwhile, the mobile hotspot router - you’re in the right place thinking of the ‘MiFi’ brand - is expected to sell 7.1 million units worldwide this year.

Mobile devices in the enterprise?  Also looking good. Vodafone has acquired Bluefish Communications to help it offer consultancy services. A BroadSoft survey shows that a quarter of IT decision makers believe desk phones will be replaced by mobile phones within two years. And RIM’s now helping businesses manage more than BlackBerry devices. Which is undoubtedly a good thing, given those disappointing PlayBook sales.

Podcast presenter James Rosewell is making his own headlines today. His business, 51Degrees.mobi, is launching two new device detection databases to help developers design and build mobile web sites. There’s a special podcast about the launch on our website.
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Recent Podcasts

Podcast - 10th March 2010

Jack Wraith, chief executive for the Telecommunications UK Fraud Forum and chairman of the Mobile Industry Crime Action Forum, talks to Iain Graham about mobile phone crime and security. In addition, James and Mark join Iain for their regular look at the week's mobile industry headlines.

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Podcast - 3rd March 2010

The Fonecast takes an in-depth look at the week's headlines. T-Mobile and Orange are given the go-ahead to merge their UK businesses, consumers get more protection when using mobile data in Europe, O2 announces its UK results and Skype drops support for Windows Mobile phones.

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Podcast - 24th February 2010

Iain, James and Mark are all back in the UK for a Mobile World Congress retrospective, a look at the week's mobile industry headlines and an interview with Rolf Schmitz from Dolby Mobile.

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Podcast - 19th February 2010

Two interviews from this week's Mobile World Congress in Barcelona: Jeff Taylor, co-founder of mobile phone producer INQ Mobile, and Simon Bransfield-Garth from voice security company Cellcrypt.

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Podcast - 18th February 2010

James Rosewell and Mark Bridge have another report from Mobile World Congress in Barcelona. They interview Mary Carol Harris fom Visa Europe about mobile money and they discuss the event's other big news, from applications and product launches to NTT DoCoMo's eye-controlled headphones.

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