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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, December 5, 2014

Three UK now has more than 3 million customers on 4G

Three UK says 3.1 million of its customers are now using 4G services, just 10 months after the network launched its LTE technology. That’s over a third of Three’s 8 million customers.

Unlike some other providers, it doesn’t charge a premium for its 4G LTE service.

Currently 48% of the UK population is covered by Three’s 4G service. Rival network EE covers 75% of the UK’s population with its 4G service, which was introduced over two years ago.

Dave Dyson, Three UK

Dave Dyson, Three’s CEO, said “The rollout of new capacity is progressing well and, most importantly for me, customer satisfaction is higher than ever. With an advanced 3G network already in place all our customers are able to benefit from a reliable and high performing network. The addition of low frequency spectrum is just one part of our plans to expand Three’s coverage and bring our network to more people in more places in 2015”.

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Recent Podcasts

Podcast - 9th December 2009

This week there's our usual look at the biggest mobile industry headlines - including Google's new photo-powered mobile search service - and Chris Caudle from the IMPDA tells us how the UK's independent mobile phone dealers have coped with the last 12 months.

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Podcast - 2nd December 2009

Iain Graham, James Rosewell and Mark Bridge discuss the week's mobile industry headlines, from Samsung's touchscreen success to the future of Nokia's manufacturing business. There's also an interview with Guy Phillipson of the IAB about mobile advertising, consumer concerns and online mobile services.

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Podcast - 25th November 2009

This week we talk to Shazam CEO Andrew Fisher about the mysteries of mobile music discovery. And, as usual, there's a look at the week's mobile industry news - from T-Mobile's data leak to the launch of O2-backed virtual network giffgaff.
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Podcast - 18th November 2009

Mobile VoIP provider Nimbuzz launches an international calling service, so we talk to company CMO Neal Fullman. And we also take a look at the week's other headlines, from Samsung bada to text messages in GCSE exams.

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Podcast - 11th November 2009

This week we're talking to Simon Wainewright from SitexOrbis about using mobile technology to protect lone workers. And there's a lot of other industry news as well, from EU Telecom Reform to Rick Astley's iPhone worm.

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