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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, November 27, 2014

The vast majority of people say they wouldn't struggle without a home landline

Mobile phones are now used at home more than anywhere else

A new report reveals that 95% of people in the UK say they “wouldn’t struggle” without a landline at home. In addition, more than half of all respondents said they used their mobile phones more at home than anywhere else.

The figures come from mobile network performance specialist RootMetrics, which contacted over two thousand people earlier this month.

When asked “Where do you tend to use your mobile for the longest periods of time?”, 55% said they spent most time using their phone at home. 15% said they used their mobile most while travelling, 12% at work , 9% when out with friends, and 3% in cafes, bars or restaurants.

The most-likely place for using a mobile phone at home was while watching TV (42%), followed by 13% in bed, 6% when eating and 2% in the bathroom.

More than half (51%) of 18 to 24-year-olds said their mobile phone had replaced their landline, as did 17% of people aged 55 and over.

Bill Moore, CEO and President of RootMetrics, said “Despite being called ‘mobiles’ it’s telling that we are now using them most when we are at home as landlines become the exception rather than the rule. Our mobile phones have become the remote control for our lives, and we are using them for an ever-increasing range of tasks, from second screen viewing, to taking pictures, to doing our banking.”

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Tags: uk voice research messaging landline

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