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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, January 28, 2013

Last week at The Fonecast: 28th January 2013

Figuring out the figures

Mark Bridge writes:

I didn’t study economics at college, which is probably one of the reasons I have a very simple perspective on quarterly results. As far as I’m concerned, they fall into one of three categories: much as expected, better than expected or worse than expected. Anyway, it’s the time of year when some of the biggest names in the mobile telecoms industry publish their financial results – so here we go.

Microsoft’s figures seemed pretty stable to me – revenue up a bit, profit down a bit – although there wasn’t much mention of mobile. Make of that what you will. Google’s also earning loads of money, despite its Motorola mobile business showing an operating loss in the quarter.

Samsung’s quarterly revenue and profit were both up… but the company warned that business may be slowing down a bit. Hardly surprising, I’d say. Apple’s profit figure was largely unchanged year-on-year, which might seem disappointing until you realise it’s $13.1 billion. Poor old Apple, eh?

Nokia headed back into quarterly profit for the first time in over a year. No party yet, though. And Chinese telecoms giant Huawei anticipated a 33% profit increase in its 2012 financial results, while rival ZTE warned of a loss.

After the financial results come the analysts. ABI Research, the International Data Corporation, Juniper Research and Strategy Analytics have each published estimates for mobile phone sales in 2012. All are different, although there’s no doubt that smartphones are taking over and Samsung’s had an especially good year.

Alongside all these facts and opinions, we’ve had some new products and services turning up as well. UK retailer Phones 4u is planning its own virtual mobile network (but don’t mention upgrades, please), Twitter has launched a service for sharing short video clips and the Mozilla Foundation has announced two new smartphones that’ll run the Firefox OS mobile operating system.

On top of all this, we’ve got RIM preparing for the launch of BlackBerry 10 on Wednesday. Which, much like financial results, will be much as expected, better than expected or worse than expected. We’ll let you know.

Every Monday morning we summarise the past week’s mobile industry headlines in our newsletter. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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