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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

The art of accessory sales is changing

Mark Bridge writes:

We're told it's not merely 'sales'. No, it's an art. "The art of selling". And with over 4 million hits on Google, you could easily argue that the art of selling is more popular than painting.

The same goes for the two sub-categories of cross-selling and up-selling. They're arts as well, you know. Mystic and creative disciplines...

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Secure mobile phone calls explained

The security of 3G and GSM mobile phone calls has been questioned recently. Mark Bridge spoke to Dr Simon Bransfield-Garth, Chief Executive of Cellcrypt, at Mobile World Congress to find out how real the problems are. The interview was included in our podcast on 19th February 2010; here's an edited transcript of the interview:

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‘The App is Dead. Long Live the App’ at Mobile World Congress

James Rosewell writes:

Apps (defined as games, information services, social networking video and web content among other things) dominated MWC10 with debate focused on the provision of radio network capacity to support them, the technologies used to create them and the methods for Mobile Network Operators (MNOs) to monetise them. Given the fragmentation in technology and the investment needed from MNOs to provide capacity coupled with a lack of reward for MNOs, we would be forgiven for thinking the App as we know it is not long for this world. However new technologies offering broader platform support, plus smart network investment coupled with new business models, mean the App will evolve and come of age ready for 2011.

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Windows Phone 7 Series at Mobile World Congress

Mark Bridge writes:

We queued in the rain outside the Catalonia Barcelona Plaza hotel. We sat on the floor in a basement room. And we watched on TV as Steve Ballmer announced Windows Phone 7 Series.

The life of a reporter is not a glamorous one.

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HTC Smart could start a smartphone price war

Mark Bridge writes:

I’ve previously talked about a report from 2009 which warned how touch-screen phones that weren’t true smartphones were pushing down ARPU. Consumers thought they were buying something that was relatively advanced but were being seduced by form over function.

This week HTC stepped in to the arena with the HTC Smart, described by HTC's Peter Chou as "a more-affordable smartphone". Although it may not fit everyone’s definition of a smartphone, it certainly ticks most of the boxes. It has an open operating system, Qualcomm’s Brew platform, which has over 18,000 available applications and has been installed on over 1200 handset models worldwide.

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Tuesday, December 31, 2013

McAfee expects mobile devices to attract most 'threat innovation' in 2014

Intel-owned online security company McAfee Labs has published its Predictions Report for 2014, using trends from 2013 to forecast the type of online threats anticipated next year.

The company says it expects the mobile platform to “draw the lion’s share of threat innovation” in 2014. Ransomware - taking control of a user’s device and asking for payment - is expected to become an increasing threat to mobile users, as are sophisticated attacks that can bypass some security measures. We’re also expected to see social platforms being used more aggressively to target personal and corporate information.

In total, McAfee Labs is expecting seven major online security trends in 2014:

1. Mobile malware will drive growth in technical innovation and the volume of attacks in the overall malware ‘market’ in 2014. In particular, we’re expected to see ransomware aimed at mobile devices, attacks targeting near-field communications (NFC) vulnerabilities and attacks that steal data from legitimate apps.

2. Virtual currencies, such as Bitcoin, will inspire malicious ransomware attacks around the world as these currencies can be transferred anonymously.

3. Criminal gangs (and potentially government agencies) will deploy new ‘stealth’ attacks that are harder than ever to identify and stop. For example, ‘sandbox-aware’ attacks can avoid detection by not fully deploying unless they believe they are running on an unprotected device.

4. Social platforms and social networks will be attacked to capture passwords or other data. This information can then be used to target advertising or perpetrate virtual or real-world crimes.

5. New PC and server attacks will target vulnerabilities above and below the operating system, while mobile attacks are expected to give attackers direct access to the device and its services.

6. Security vendors will use ‘big data’ to add new threat-reputation services and analytics tools that will enable users to identify threats faster and more accurately than can be done today.

7. Cyber criminals will attack cloud-based corporate applications, which could be a particular threat to smaller businesses that lack sufficient leverage to demand adequate security measures from their service provider.

Vincent Weafer, senior vice president of McAfee Labs, said “With target audiences so large, financing mechanisms so convenient, and cyber-talent so accessible, robust innovation in criminal technology and tactics will continue its surge forward in 2014. The activity in mobile and social is representative of an increasing ‘black hat’ focus on the fastest growing and most digitally active consumer audiences, in which personal information is almost as attractive as banking passwords. The emergence and evolution of advanced evasion techniques represents a new enterprise security battlefront, where the hacker’s deep knowledge of architectures and common security tactics enable attacks that are very hard to uncover.”

[McAfee 2014 Predictions Report (pdf)]

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