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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

A Sure Signal from Vodafone

Mark Bridge writes:

Today I've been using my mobile phone at home. For many people that’s not an unusual thing to do – but it is for me because, around here, coverage indoors isn’t particularly good. Downstairs it’s previously been non-existent. But this morning everything changed.

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Physician uses cell phones to bring health care to the poor

Natalia Ardanza of voanews.com writes:

In Africa there is another use for mobile phones. Public Health workers in Kenya are now using mobile phones to gather health information from patients in remote areas and upload it to the internet for instant analysis at distant centers. And it is all happening thanks to Dr Joel Selanikio.

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Making dumb touchscreen phones was a smart move

Mark Bridge writes:

I remember a report from last year that said ‘non-smart’ touchscreen handsets – generally those without a popular operating system – would be bad news for mobile operators.

Conventional touchscreen smartphones tended to result in higher-than-average ARPU thanks to their early-adopting tech-loving users, their web-friendly browsers, their email programs, their app-friendly operating systems and their fast 3G connectivity. However, dumber touchscreen devices – those with a manufacturer’s own proprietary OS and perhaps a clumsier browser – could generate 23% less ARPU than smarter phones. So, if touchscreen dumbphones weren’t good for networks… and weren’t really good for consumers either… manufacturers wouldn’t really bother with them. Right?

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"Hello Nexus One" I say...

James Rosewell writes:

Mark’s been encouraging me to write an opinion piece on the Nexus One for the last few days and I’m finally putting fingers to keyboard to share my experiences. It’s taken so long because this phone has so many features. On a positive note I could go into details about the gorgeous screen, the Android Marketplace that will out-sell Apple’s over the next 18 months, the built-in satellite navigation service and the speedy processor that makes everything run smoothly in real time. Or on a less positive note, the touch screen keyboard that sucks (think carefully about this if you’re a heavy texter or emailer, it’s even worse than the original iPhone), the lack of ActiveSync for Calendars and Tasks, no support for WMA music files or the clunky zoom functions on the web browser.

However I’m going to focus on voice dictation. Nexus One is the first phone I’ve used with this feature.

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The Amazon Kindle prepares to fight the Apple iPhone and Tablet

Mark Bridge writes:

Here’s a curious thing. Firstly, Amazon creates the Kindle. It starts selling the Kindle in the USA with a mobile deal that lets users download electronic books and newspapers wherever they are. Then it starts selling the Kindle to us in the UK, although – hang on a moment – it’s not talking about a UK mobile deal. Instead it still seems to be ‘roaming’ from the AT&T network. Next comes the larger-screen Kindle DX – also roaming away when it reaches our shores. And now Amazon is talking about third-party downloadable applications for the Kindle. Yes, a mobile device with downloadable apps. Hold that thought; I’ll be returning to it.

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Tuesday, December 31, 2013

McAfee expects mobile devices to attract most 'threat innovation' in 2014

Intel-owned online security company McAfee Labs has published its Predictions Report for 2014, using trends from 2013 to forecast the type of online threats anticipated next year.

The company says it expects the mobile platform to “draw the lion’s share of threat innovation” in 2014. Ransomware - taking control of a user’s device and asking for payment - is expected to become an increasing threat to mobile users, as are sophisticated attacks that can bypass some security measures. We’re also expected to see social platforms being used more aggressively to target personal and corporate information.

In total, McAfee Labs is expecting seven major online security trends in 2014:

1. Mobile malware will drive growth in technical innovation and the volume of attacks in the overall malware ‘market’ in 2014. In particular, we’re expected to see ransomware aimed at mobile devices, attacks targeting near-field communications (NFC) vulnerabilities and attacks that steal data from legitimate apps.

2. Virtual currencies, such as Bitcoin, will inspire malicious ransomware attacks around the world as these currencies can be transferred anonymously.

3. Criminal gangs (and potentially government agencies) will deploy new ‘stealth’ attacks that are harder than ever to identify and stop. For example, ‘sandbox-aware’ attacks can avoid detection by not fully deploying unless they believe they are running on an unprotected device.

4. Social platforms and social networks will be attacked to capture passwords or other data. This information can then be used to target advertising or perpetrate virtual or real-world crimes.

5. New PC and server attacks will target vulnerabilities above and below the operating system, while mobile attacks are expected to give attackers direct access to the device and its services.

6. Security vendors will use ‘big data’ to add new threat-reputation services and analytics tools that will enable users to identify threats faster and more accurately than can be done today.

7. Cyber criminals will attack cloud-based corporate applications, which could be a particular threat to smaller businesses that lack sufficient leverage to demand adequate security measures from their service provider.

Vincent Weafer, senior vice president of McAfee Labs, said “With target audiences so large, financing mechanisms so convenient, and cyber-talent so accessible, robust innovation in criminal technology and tactics will continue its surge forward in 2014. The activity in mobile and social is representative of an increasing ‘black hat’ focus on the fastest growing and most digitally active consumer audiences, in which personal information is almost as attractive as banking passwords. The emergence and evolution of advanced evasion techniques represents a new enterprise security battlefront, where the hacker’s deep knowledge of architectures and common security tactics enable attacks that are very hard to uncover.”

[McAfee 2014 Predictions Report (pdf)]

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