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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

f u cn rd ths thn wts th prblm?

Iain Graham writes:

Text language. Why do they do it?  What an interesting question!  Normally asked by people who have never ever sent a text, believing it to be the invention of the devil!! "Texters are vandals, doing to our language what Genghis Khan did to his neighbours eight hundred years ago" asserted Jhn (sorry) John Humphrys of Radio Four fame writing in the Daily Mail. The new 'text language' has been blamed for many things including...

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Is Google’s new mobile phone distribution model really a big deal for the UK?

Mark Bridge writes:

“Google offers New Model for Consumers to buy a Mobile Phone”. Not my words but those of Vodafone as it announced it was the first operator to bring the new Google phone offer to Europe.

There’s a lot of talk about Google’s online ordering process for its Nexus One smartphone… or ‘superphone’ as the company described it at yesterday’s launch.

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Mobile shopping is worrying... and usually successful

Mark Bridge writes:

I really don’t like to complain. Honestly, I don’t. I’m an optimist. True, I can be a bit of a cynic – but that’s because I like to see things work first time.

So when I saw a headline that said “Shopping via mobile phone causes concerns for consumers”, I wasn’t surprised. Disappointed but not surprised.

And then I looked closer – and I got annoyed. Not annoyed at the companies that make mobile shopping so disappointing. No, annoyed at the organisation that published the report.

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Is mobile technology too young to predict?

Mark Bridge writes:

“Leave them alone, they’re just kids”

My word, Anakin Skywalker was a smart boy. Child prodigy. Wunderkind. Genius, some would say, albeit fictional.

But, without the benefit of hindsight (or the Star Wars box set, as many would call it), very few people would have expected him to marry his babysitter, fall into a volcano, turn to the Dark Side and end up looking like the late Sebastian Shaw.

Which brings me to the mobile phone industry.

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Did 2009 turn out the way we expected?

Mark Bridge writes:

At this time of year it’s something of a tradition – certainly within the mobile industry – to make predictions for the year ahead. It’s a trend we’ve followed with The Fonecast… and we’ve done reasonably well over the last few years.

We’ll be making this year’s predictions for 2010 in our programme on 23rd December. Ahead of that, I’ve been listening to our last show of 2008 to see what we thought 2009 would hold for us.

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Friday, January 14, 2011

This week at The Fonecast: 15th January 2011

Mark Bridge writes:

It's been a funny old week. With the International CES behind us and Mobile World Congress less than a month away, you’d be forgiven for thinking there wouldn’t be much big news until the world’s mobile mavens start arriving in Barcelona.

In fact, you’d be partially correct… but that doesn’t account for what insurance companies like to call ‘acts of God’. Disasters and the like.

One such disaster – at least in a PR sense – befell T-Mobile UK, which decided to align its fair usage policy for data use. Customers who’d previously had up to 3GB of monthly data on their tariffs were being ‘aligned’ down to 500MB. Understandably, some people weren’t happy with T-Mobile’s plans. After a couple of days, T-Mobile changed its mind and said the new FUP (as the fair usage policy was often abbreviated) wouldn’t apply to existing customers. That’s probably removed the risk of legal action and mass-migration, although it all looks rather like a different kind of F-UP. If you know what we mean.

On the subject of data, our most-recent podcast included an interview with Robin Kent, director of operations at Adax Europe, who talked about the challenges facing mobile networks. He reckoned we’d be hearing a lot more about data limits and traffic restrictions in the short-term – and they’re never going to be popular topics with customers.

Also in the podcast was Dave Golding from Cellebrite, introducing a new 7-inch tablet for retailers. It's called the Cellebrite Touch and can transfer a customer's mobile content to a new phone at the point of purchase. We’ll be hearing more from him in next week’s show.

In the US, the week’s big news was the end of AT&T’s three-year exclusive hold on the Apple iPhone. Verizon Wireless will stock the iPhone 4 from next month – and because it’s a CDMA version, some of the side buttons will be in slightly different places. Good news for case manufacturers!

Back in the UK now, and Orange has launched a 'mobile landline' service for businesses. Pocket Landline lets companies and sole traders have a fixed-line telephone number working on a mobile phone. Sound familiar? Well, it’s what Gradwell Mobile were talking about last year – and it’s not dissimilar to a service offered by Orange in the days of Hans Snook.

O2’s also been to the launch pad. It’s creating O2 Unify in partnership with IT service provider 2e2. The aim is to provide IT and communications services to businesses; pretty much a one-stop-shop for ICT.

Having said that, it’s not all been good news at O2, with talk of redundancies and closing a number of smaller stores.

But let’s end on a positive note. Last year the number of mobile broadband subscriptions worldwide exceeded the 500 million mark – and telecoms equipment provider Ericsson has now calculated that the figure will double in the next 12 months, giving the world over one billion mobile broadband connections by the end of 2011.

Of course, the amount of data those people will be allowed to use is another matter completely!

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