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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

World class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

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Don’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

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Probably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

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Movon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

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Thursday, December 18, 2014

BlackBerry Classic isn't a blast from the past... it's a signpost to the Dark Ages

Mark Bridge writes:

If you listen to this week’s edition of The Fonecast - in which we predict what’ll be happening in the mobile telecoms industry during 2015 - you’ll hear James Rosewell say that BlackBerry’s handset business is doomed. Well, actually that’s not quite true. What he says is “BlackBerry, I think, will withdraw from the handset market. They’re going to become a software and a services company.”

And then, just hours after we’ve recorded the programme, BlackBerry announces a brand new smartphone. The BlackBerry Classic. How wrong could James be?

Based on my initial impression: not wrong at all.

I’d interpreted his doom-mongering as hyperbole; as a warning that BlackBerry could find itself in trouble after making a wrong turn or two. But having seen BlackBerry’s newest handset and read the nonsense it’s saying about it, I find myself viewing the BlackBerry Classic as a coffin-lid nail.

The press release says:

Although familiar in appearance, BlackBerry Classic upgrades the BlackBerry Bold 9900 experience with:

  • Three times faster browser
  • 60 percent more screen space
  • 50 percent longer battery life
  • Greater variety of applications through BlackBerry World and the Amazon Appstore

It also quotes BlackBerry CEO John Chen as saying “BlackBerry Classic is the powerful communications tool that many BlackBerry Bold and Curve users have been waiting for.”

Right. So this is a replacement for the BlackBerry Curve series of phones - released between 2007 and 2011 - and the BlackBerry Bold family of phones, which were released between 2008 and 2011. Surprise, surprise. BlackBerry’s newest phone is better than those it was making three years ago.

Alright, enough sarcasm. At least it’s progress, isn’t it?

Well, yes. Compared with the BlackBerry Bold 9900, the BlackBerry Classic is a better phone. But what’s that I hear? The clanking of chains… a shadowy figure emerging from the gloom… no, it’s not the ghost of Christmas Past. It’s a BlackBerry Q10 that’s escaped from the bargain bin. Curiously, it appears to be waving a spec sheet. Let’s take a look.

First, battery life. Well, the Q10 puts up a good show - being a dramatic improvement on the Bold 9900 - but the Classic has the edge: almost four extra hours of theoretical talk time.

Screen size? It’s 3.1 inches for the Q10 but 3.5 inches for the Classic. Except… hang on. Both are 720 pixels by 720 pixels. And there are plenty more similarities elsewhere. Internal storage - both 16GB. Rear camera - both 8 megapixel. Processor - both 1.5GHz. OS - both BlackBerry 10.

So it seems that BlackBerry has made some minor improvements to a two-year-old phone and is trying to sell it as a replacement to owners of even older phones. Selling it to people who didn’t buy the Q10 when it first came out - but hoping they’ll buy it two years later.

Sorry, BlackBerry. That doesn’t seem a great way to assure your future.

You can listen to the 2015 predictions programme on our website audio player, via iTunes, on our RSS feed, by listening on the Stitcher.com mobile app or by downloading the mp3 file directly.

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