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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

World class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

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Don’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

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Probably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

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Movon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

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Recent Podcasts

New Lenovo 5G laptop coming to EE in the UK

EE says Lenovo’s new Yoga 5G convertible laptop will be launched exclusively on its mobile network in the UK.

The Lenovo Yoga 5G (known in some markets as the Lenovo Flex 5G) is described by its manufacturer as the world’s first 5G PC. It has a 14-inch touch display and runs Windows 10. A battery life of up to 24 hours is promised, thanks to Qualcomm’s new Snapdragon 8cx 5G Compute Platform.

5G connectivity is currently available from EE in 80 towns and cities across the UK.

Johnson Jia, Senior Vice President and General Manager of the Consumer Business Segment in Lenovo’s Intelligent Devices Group, said “Lenovo introduced the world’s first 5G laptop to equip the mobile generation with smarter technology for always-on connectivity and computing. The hardware is just the first step. With our strategic partnerships with 5G network carriers such as EE, consumers will now be able to access easier, faster and more secure connectivity seamlessly. As 5G computing holds the power to transform user experiences, we believe it can ultimately disrupt the PC industry for the better.”

Marc Allera, CEO of BT’s Consumer division - the parent company of EE - said “Our customers already enjoy the UK’s best mobile experience, and as leaders in 5G, those with the Lenovo Yoga 5G on EE will be able to make the most from our super-fast, high capacity network. As Lenovo’s exclusive partner in the UK, we will help customers get to grips with what this innovative PC has to offer on the go, whether that’s for work, online gaming, or watching the latest HD movies”.

The Lenovo Yoga 5G laptop will be available later this year on EE pay monthly price plans. These prices haven't been confirmed; SIM-free pricing in North America is expected to be from $1,499 (around £1,200).
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Categories: Handsets and manufacturers, Networks and operators, NewsNumber of views: 21371

Tags: lenovo ee 5g pc

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