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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Here's why it may be easier to unlock AT&T iPhones

Tony Blinard of Keys2iPhone.com writes:

Not too long ago, iPhone enthusiasts rallied the White House with an online petition to legalize out-of-contract iPhone unlocking. The Obama administration cast its support that generated only a lukewarm response from the industry. Not surprising: the top three U.S. wireless carriers - Verizon, AT&T and Sprint - have relied on contracts to sell cell phones for over a decade. With Apple's introduction of iPhone - the most expensive smartphone in history - the carriers could then generate lucrative profit margins on each and every phone sold under contract. And to make sure the customers wouldn't 'jump ship', the carriers locked in all subsidized iPhones.

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Article rating: 5.0

Apple defends tax avoidance

Michael Bowman of voanews.com writes:

Top executives of American technology giant Apple faced intense questioning from U.S. lawmakers about the company's use of off-shore entities that allow it to shield billions of dollars in global profits from federal taxes. Apple’s chief executive admitted to no wrongdoing, but urged an overhaul of the U.S. tax code.

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App tips and tricks for developers in 2013

Anton Faulconbridge of RantMedia writes:

2013 promises to be an exciting year for the app industry. With the number of smartphone users almost on par with laptop, desktop and tablet users, this is a crucial time for app developers to bring fresh and innovative material to the table.

Whilst many industries are drying out, the smartphone technology sector continues to flourish and a wave of app developers who sit up and take notice of new trends are likely to do well compared with slapdash competitors. Let’s take a look at some savvy tips and tricks to stay ahead of the game in 2013.

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The mobile communications of World War One

Mark Bridge writes:

Unmanned drone aircraft are flown by pilots thousands of miles away, while hackers attempt to intercept their transmissions.

It’s clear that communications technology has transformed 21st century warfare. What may not be so obvious are the ways that wireless communications played a part in the First World War... and the concerns about security that remain with us today.

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Last week at The Fonecast: 20th May 2013

New products from BlackBerry, Google, HP and Nokia

Mark Bridge writes:

Last year, the Google I/O developer conference gave us plenty of product announcements: Google Glass, the Nexus 7 tablet, the Nexus Q device and the Jelly Bean version of Android. This year’s announcements were less dramatic: a streaming music service, a Google-friendlier Galaxy S4 and some game development tools. Coincidentally (or perhaps not) Apple announced its 50 billionth app download in the middle of the event.

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Wednesday, December 13, 2023

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in telecoms contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.

Many phone, broadband and pay TV companies currently increase their customers’ tariffs in line with a percentage formula linked to inflation. For example, a company might tell customers it will increase their monthly bill every April by the Retail Price Index.

However, as the rate of inflation and the RPI will vary from year to year, Ofcom says customers are required to commit to a contract without being certain about the prices they will pay.

As a result, Ofcom wants potential price rises during a contract to be defined in terms of specific amounts rather than percentages.

Its proposed new rule would require any prices and price rises in a customer’s contract to be set out in pounds and pence, prominently and transparently, at the point of sale. This would prevent providers from including inflation-linked or percentage-based price rise terms in new contracts.

Ofcom’s consultation is open until 13th February 2024, with a final decision expected in spring 2024.
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Categories: Retailing, Networks and operators, NewsNumber of views: 34260

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