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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Hanging on the Telephone

Are we waiting for mobile marketing to make a move?

Mark Bridge writes:

At the beginning of the 21st century I moved from Vodafone to work for its Vizzavi multimedia portal, wooed by talk of context-specific advertising that would one day use a customer’s location and search history to ensure any ads were precisely targeted. And I’m not the only person who’s been seduced. Consumers, ad agencies, client companies and mobile networks have all been promised much by mobile marketing.

Yet more than a decade later that kind of sophistication seems to be lacking from most mobile marketing messages.

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Last week at The Fonecast: 29th April 2013

Money, messaging, microphones and M2M

Mark Bridge writes:

This week there was only one set of financial results that attracted the mainstream tech media. Apple reported the first drop in quarterly profit for several years as figures fell by 18% to around £6.1 billion. On the positive side, it made around £6.1 billion profit. It also announced dates for its developer conference in June and promised a new version of iOS.

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Fixed line nightmares vs simple mobile

...and why Mobile Termination Rates need to fall

James Rosewell writes:

Due to growth in staff numbers my business (51Degrees.mobi) is in the process of moving offices. Coincidentally I'm also moving our home broadband. It’s not been a pleasant experience.

This got me thinking, because a few weeks ago on thefonecast.com we discussed why Ofcom isn’t treating Mobile Termination Rates (MTR) in the same way as fixed-line termination rates. The mobile industry justifies higher MTRs on the assumption that a mobile network costs more to run than a fixed-line network. It was certainly true when the fixed costs of running a mobile network had to be shared across a relatively small number of customers, even if they did pay a fortune for their contracts and terminals. Intuitively I'd say that’s just not true anymore.

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Last week at The Fonecast: 22nd April 2013

Spring in the air

Mark Bridge writes:

The past few days have seen the arrival of two familiar seasons. Not only has the sun peeked its head from behind the clouds in an approximation of Spring but the mobile industry has been releasing its quarterly results.

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Last week at The Fonecast: 15th April 2013

Going up...

Mark Bridge writes:

It’s claimed there’s recently been some dodgy equine activity in the mobile industry. No, I’m not talking about the dancing pony that promoted Three UK. I’m not even making lasagne jokes. I’m talking about the ‘Trojan horse’ threatening to monopolise the mobile marketplace.

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Friday, January 14, 2011

This week at The Fonecast: 15th January 2011

Mark Bridge writes:

It's been a funny old week. With the International CES behind us and Mobile World Congress less than a month away, you’d be forgiven for thinking there wouldn’t be much big news until the world’s mobile mavens start arriving in Barcelona.

In fact, you’d be partially correct… but that doesn’t account for what insurance companies like to call ‘acts of God’. Disasters and the like.

One such disaster – at least in a PR sense – befell T-Mobile UK, which decided to align its fair usage policy for data use. Customers who’d previously had up to 3GB of monthly data on their tariffs were being ‘aligned’ down to 500MB. Understandably, some people weren’t happy with T-Mobile’s plans. After a couple of days, T-Mobile changed its mind and said the new FUP (as the fair usage policy was often abbreviated) wouldn’t apply to existing customers. That’s probably removed the risk of legal action and mass-migration, although it all looks rather like a different kind of F-UP. If you know what we mean.

On the subject of data, our most-recent podcast included an interview with Robin Kent, director of operations at Adax Europe, who talked about the challenges facing mobile networks. He reckoned we’d be hearing a lot more about data limits and traffic restrictions in the short-term – and they’re never going to be popular topics with customers.

Also in the podcast was Dave Golding from Cellebrite, introducing a new 7-inch tablet for retailers. It's called the Cellebrite Touch and can transfer a customer's mobile content to a new phone at the point of purchase. We’ll be hearing more from him in next week’s show.

In the US, the week’s big news was the end of AT&T’s three-year exclusive hold on the Apple iPhone. Verizon Wireless will stock the iPhone 4 from next month – and because it’s a CDMA version, some of the side buttons will be in slightly different places. Good news for case manufacturers!

Back in the UK now, and Orange has launched a 'mobile landline' service for businesses. Pocket Landline lets companies and sole traders have a fixed-line telephone number working on a mobile phone. Sound familiar? Well, it’s what Gradwell Mobile were talking about last year – and it’s not dissimilar to a service offered by Orange in the days of Hans Snook.

O2’s also been to the launch pad. It’s creating O2 Unify in partnership with IT service provider 2e2. The aim is to provide IT and communications services to businesses; pretty much a one-stop-shop for ICT.

Having said that, it’s not all been good news at O2, with talk of redundancies and closing a number of smaller stores.

But let’s end on a positive note. Last year the number of mobile broadband subscriptions worldwide exceeded the 500 million mark – and telecoms equipment provider Ericsson has now calculated that the figure will double in the next 12 months, giving the world over one billion mobile broadband connections by the end of 2011.

Of course, the amount of data those people will be allowed to use is another matter completely!

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