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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Why all the fuss about cross-network roaming for UK mobile coverage?

Why all the fuss about cross-network roaming for UK mobile coverage?

Mark Bridge writes:

A suggestion that UK mobile phone networks might be forced to improve black-spot coverage by allowing interconnection with their rivals is back in the news. It made the headlines in June and has returned again this week, which is why I could be heard offering my opinion on BBC local radio yesterday morning.

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Philips Voice Tracer DVT6000 review

Philips Voice Tracer DVT6000 review

Is a dedicated voice recorder better than a smartphone app?

Mark Bridge writes:

If I'm interviewing someone for a podcast, I'll generally use my Zoom H4N recorder and a separate microphone or two. But I don't need the same level of high-quality kit if I'm interviewing someone for a written interview. Why carry an expensive recording device when your mobile phone can do the same job?

Author: The Fonecast
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Article rating: 3.8
Barclaycard bPay: wearable payment technology

Barclaycard bPay: wearable payment technology

Mark Bridge pays with a flick of the wrist

Mark Bridge writes:

Contactless payments. They're catching on, aren't they?

But mobile contactless payments haven't proved so popular.

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iPhone 6 journal

iPhone 6 journal

Spending a few days with the newest Apple handset

Mark Bridge writes:

I open the iPhone 6 box and discover a phone that feels substantial. Well engineered. Practical. Despite being just 6.9mm deep, it doesn't seem unreasonably delicate.

Author: The Fonecast
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Article rating: 2.0
The HTC One pink/purple camera saga: part 2

The HTC One pink/purple camera saga: part 2

Mark Bridge feels marooned by a high-street mobile phone retailer

Mark Bridge writes:

Following my online rant about the customer service I'd received when I suffered a problem with my HTC One, I wrote to Carphone Warehouse.

Author: The Fonecast
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Article rating: 3.6
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Recent Podcasts

Monday, May 12, 2014

Last week at The Fonecast: 12th May 2014

Feelin’ groufie

Mark Bridge writes:

Last week a major retailer with a significant online presence announced plans to release its own-brand smartphone by the end of the year. No, not Amazon. This news came from Tesco.

The supermarket said it’ll apply its Hudl brand – which was seen on many Android tablets at Christmas – to a new handset by the end of 2014. In addition, an updated Hudl 2 tablet is also expected this year.

Huawei had a new phone announcement of its own. The flagship Ascend P6 is being replaced by the Ascend P7, which will be equipped with an 8 megapixel front-facing camera. Apparently this is perfect for what Huawei describes as ‘groufies’: panoramic group selfies. You can tune into Wednesday’s podcast to hear how Iain Graham reacts to this word… although you’ll probably hear his cries of despair if you merely open your window.

Vodafone has been talking about two very different stories in the past few days. It’s added a loyalty card feature to its mobile wallet in Europe – although there’s still no sign of a UK release date – and it’s also committed to fixing its monthly subscription charges in line with Ofcom’s new guidance.

Sticking with money matters, BlackBerry has now agreed to sell much of its Canadian property portfolio, mobile payment provider iZettle has picked up £33 million in new funding and Nokia has announced a £59 million investment in connected cars.

Finally for now, we’re sending best wishes to Samsung chairman Lee Kun-hee. Mr Lee is currently recovering after undergoing emergency heart surgery at the Samsung Medical Center in Seoul.

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page. Alternatively, stay in touch by listening to our free podcasts via our website, by subscribing on iTunes, by using our RSS feed or by downloading the Stitcher.com mobile app.
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