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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Carnival of the Mobilists #252

Mark Bridge writes:

This month’s Carnival of the Mobilists is now online over at wapreview.com. It collects the month’s best mobile blogging and is hosted on a different mobile-related site every time it appears.

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This week at The Fonecast: 11th September 2011

Mark Bridge writes:

Welcome to this week's news summary from The Fonecast. Sorry it's late but I have a reasonably good excuse. On Friday I was in central London to meet Hans Eriksson of Bambuser. He was about to stream his life online for 24 hours, relying on social networking to find him off-beat attractions. You'll find our conversation on TheFonecast.com – and the results are at bambuserchallenge.tumblr.com

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The Bambuser Challenge proves there's more to mobile video than a few short clips

Mark Bridge writes:

At 12 noon today, Hans Eriksson of Bambuser will end his 24-hour non-stop mobile broadcasting challenge.

He’s been in London with an iPhone and a seemingly endless supply of batteries, enjoying off-beat destinations at the direction of his online audience.

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Looxcie 2 wearable video camera review

Mark Bridge writes:

Every so often I see a piece of mobile technology that I really want to get my hands on. Most recently, that’s been the Looxcie 2 – which is probably best described as a wearable camcorder.

Now, that in itself is nothing new – it’s possible to buy a set of sunglasses with a built-in mini video camera or even a small digital camera that fits to your cycle helmet – but this has two distinct tricks up its sleeve.

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Interview with Neal Fullman, CEO of Get Taxi

Mark Bridge writes:

Get Taxi promises ‘a simpler, faster way to order taxis from your mobile phone’. But there’s much more to this ambitious company than its free mobile app. I spoke to Neal Fullman, the company’s CEO, to find out more.

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Thursday, December 3, 2020

UK and Europe push for customer 'right to repair'

Top companies criticised for "dodging their environmental responsibilities"

The Environmental Audit Committee (EAC), one of the Parliamentary Select Committees in the UK House of Commons, has published a report on Electronic Waste and the Circular Economy. It says the UK is "lagging behind other nations in embedding a circular economy of use, reuse and recycle for small electronics".

Amazon and other major online retailers were criticised for not collecting or recycling electronics in the way 'bricks and mortar' businesses are obliged to. It's called on web-based marketplaces to collect and recycle products at no cost to the consumer.

In addition, the EAC says "Tech companies such as Apple have been found to glue and solder together internal components making any repair nearly impossible". It recommends that a 'right to repair' is enshrined in UK law, with VAT reduced for repair services.

The Rt Hon Philip Dunne MP, chair of the Environmental Audit Committee, said "For too long companies like Amazon and Apple have been dodging their environmental responsibilities for the products they sell. Too many devices sold and made by these companies have a limited, and sometimes decreasing, lifespan and end up in bins, eventually going to landfill or incineration. There is no chance of precious metals being retrieved, which could quickly become a huge problem as the rare and disappearing materials are crucial for renewable energy such as wind turbines, solar panels and electric car batteries. Repairing and recycling must become commonplace for electronics."

In a separate development, the European Parliament has voted to boost environmental sustainability by promoting reuse and repairs. It also wants consumers to have a 'right to repair', wants more support for the second-hand market and has reiterated its ongoing desire to see a universal charger system implemented by rechargeable devices. As well as promoting repair and recycling, it says consumers should be told the estimated lifespan of a product when they buy it.
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