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News Articles

ExclusiveASA rules that tariff details weren't clear enough on Vodafone web site

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The Advertising Standards Authority has upheld complaints made about ‘pay monthly’ pricing on Vodafone UK’s web site.

Two complainants pointed out that the amount of inclusive minutes shown for a price plan was potentially misleading because every call used a minimum of one minute’s credit even if the call lasted for just a few seconds. This meant customers wouldn’t necessarily benefit from the full allowance of minutes that was being promoted.

ExclusiveComplaints upheld against Samsung 'trade up' offer for Galaxy Note II

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The UK Advertising Standards Authority has upheld complaints against a TV advertisement and website offer for the Samsung Galaxy Note II smartphone.

Both promotions encouraged customers to “Trade up now to a Galaxy Note II” with the possible reward of a free Samsung Tab 2 tablet or discounts off Samsung products.

ExclusiveManagement changes at Carphone Warehouse

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Carphone Warehouse has completed its planned acquisition of Best Buy’s 50% share of the CPW Europe business, bringing an end to the joint retail venture.

From next month’s AGM, Andrew Harrison is stepping up to become CEO of the Carphone Warehouse Group. Roger Taylor, current Group CEO, will become deputy chairman.

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