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Carphone Warehouse promises to honour iPhone payments after Phones 4u declines refunds

Carphone Warehouse promises to honour iPhone payments after Phones 4u declines refunds

Customers who paid in advance for an iPhone 6 from Phones 4u have now been told they won’t receive a refund.

The UK retailer had taken advance orders for three days before going into administration earlier this month.

Author: The Fonecast
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Seven days of mobile industry news: new products, an acquisition, a break-up and a security update

Podcast - 24th September 2014

This week's podcast begins with the latest news from Phones 4u, where hundreds of jobs have been saved but there are a large number of redundancies as well.

Iain, James and Mark then talk about new products from Amazon, BlackBerry and Panasonic, mobile payment innovation from Indonesia and the UK, the acquisition of IoT specialist Neul and Apple's updated privacy policy.

Author: The Fonecast
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Phones 4u in administration: EE, Vodafone and Dixons Carphone all offer roles to retail staff

Phones 4u in administration: EE, Vodafone and Dixons Carphone all offer roles to retail staff

Dixons Carphone, EE and Vodafone have all offered roles to a number of staff affected by the closure of Phones 4u stores.

Over 5,500 staff worked for the retailer when it went into administration last week.

Author: The Fonecast
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The HTC One pink/purple camera saga: part 2

The HTC One pink/purple camera saga: part 2

Mark Bridge feels marooned by a high-street mobile phone retailer

Mark Bridge writes:

Following my online rant about the customer service I'd received when I suffered a problem with my HTC One, I wrote to Carphone Warehouse.

Author: The Fonecast
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A week of mobile industry news, from Apple iPhone 6 shortages to the uncertain future facing Phones 4u

Podcast - 17th September 2014

Iain Graham, James Rosewell and Mark Bridge start this week's podcast by looking back at the launch of the iPhone 6, the Apple Watch and the Apple Pay service.

They then move on to discuss the troubles at Phones 4u, a UK smartphone launch from O2, another smartphone launch that's been put on hold, Microsoft's gaming plans - and more.

Author: The Fonecast
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